[EMAIL PROTECTED] tapped out this message on 10/1/2002 7:49 PM 

>You're missing the point here. Mail.attbi.com isn't a problem. You are 
>getting to the server just fine. The server is what is telling you that 
>the services are unavailable. What you need to verify is the part in your 
>account field BEFORE the @ sign.

Oh you mean my usernames? No problem, will retype those all.
 
>Ok, so it does in fact work from Emailer 90% of the time with this 
>account? That's good... that reinforces the fact that your settings are 
>all correct (if they were wrong, they would be wrong ALL the time).

Xactly.
 
>Ok, OE has the same 10% failure rate for this account. That's good. Now 
>you have ammo to go after their tech support... but you need a little 
>more to make sure you drive it home.

Yes.
 
>>>mail.attbi.com   216.148.227.71
>>>mail.attbi.com   204.127.202.7
>>>mail.attbi.com   63.240.76.7
>>>mail.attbi.com   204.127.198.7
>
>Try each of the 4 one at a time. You will probably find that 3 of them 
>work fine, one will give you that error. Wait a while, try the bad one 
>again. If it still fails, contact their tech support, tell them what you 
>have found (if it works, try all 4 again and see if any fail... it might 
>be intermittent, in which case give up and live with it, you will never 
>convince them there is a problem). Deny that you have Emailer... only 
>claim to be using OE. Ask them to attempt to collect mail from the 
>specific IP address that is bad. If they say they don't know how, ask to 
>talk to someone that does know how.
 

I will try this and let you know if it worked. Thanks Chris...what would 
we do without you? :-)

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