[EMAIL PROTECTED] tapped out this message on 10/1/2002 6:14 PM 

>But your error isn't in reaching the server, it is in logging into the 
>server. What is the username setup they have told you to use.

They told me to use mail.attbi.com for both mail and smtp. It always 
worked before the takeover without a glitch.

>Are you 
>sure what you have is correct.

Positive.

> Are you sure about the password. 

Yes, otherwise, I could not get mail the other 90% of the time could I?

>I'm 
>showing 4 different servers that respond to mail.attbi.com. Have you 
>tried hitting them via the IP address rather than DNS?

Tell me how to do this and I'll try........I am too sick with the flu to 
think right now.......

> Maybe one of the 4 
>is broken. The following is the result of an A record lookup:
>
>mail.attbi.com   216.148.227.71
>mail.attbi.com   204.127.202.7
>mail.attbi.com   63.240.76.7
>mail.attbi.com   204.127.198.7
>
>I can't telnet to any of the above, so it looks like they have IP 
>blocking on. Maybe something is screwed up in their IP filters and is 
>partially blocking you from connecting. You won't know until you can get 
>past the "We only support OE", and the only way to do that is... try OE.

OE 5.02 screws up my computer but I have it open and working for just 
that address.
 
>>This is a case of their server hiccoughing but them not wanting to admit 
>>it.
>
>Possibly... but for sake of argument, you need to try OE to see what 
>happens. Does it issue the same errors or can it connect? It seems odd 
>that the server would STILL be down this whole time for you. If in fact 
>it was this unreliable, other users would be complaining as well.

It's intermittent. It will say try again....and then give errors for a 
while and then not........weird. For example I have no errors right now.
 
>Its very possible that something is in fact screwed up with the Emailer 
>settings (you could have a stray, non printable character in there. 
>Visually it will look ok, but to the server it will be a totally 
>different logon).

Yup I've retyped all that in once again. Does it with all the attbi.com 
names.
 
>Sometimes you have to take a step back, know that what you are doing is 
>right... but second guess yourself anyway. Heck, I just spent the last 
>two days trying to get a CD ROM drive to work on a PC correctly. 
>Everything that was going wrong was screaming to me that I had a 
>Master/Slave conflict between the CD and the HDD. 
>
>I knew I had the jumpers right... I can jumper these things in my 
>sleep... I couldn't possibly have made a mistake. But, I double checked 
>them anyway. And they WERE right... but... since I was willing to 2nd 
>guess what I knew to be true, I examined the jumpers again... and found 
>that the one on the CD had a bent connector as was making poor contact. 
>As a result, the CD was randomly switching from Slave to Single mode as 
>the jumper made and lost contact.
>
>I would STILL be fighting it if I hadn't been willing to admit that, as 
>right as I knew I was, I am fallible, and could have made an error. And 
>beyond that, other influences can get in the way and cause an error that 
>I just didn't notice on the first 10 passes.
>
>
>So what it really boils down to is... you are correct, you have your 
>settings right... but when everyone at Tech Support tells you to try it 
>with OE... humor them, and give it a whirl. At least that way when it 
>fails, they can't brush you off by telling you Emailer isn't supported. 
>And in the process you might get lucky... you might notice something that 
>you missed the first time around.


I understand. And I think I did that, because I am well aware of looking 
in the mirror so to speak before I scream at 
others...................but, I'll look again. I hadn't changed a 
thing...but will retype it all in once more.

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