Christine,
 
You state that "We modify and enhance the SW for high end performance"
 
As part of this modification, have you left the NRTL Listing Mark on the
device? My guess is that you have removed the NRTL Listing Mark which
triggered the inspection by the local inspector. 
 
In  some cities like the City of Los Angeles, local inspectors look for NRTL
Listing Mark from accredited laboratories registered with the city. If your
device was not evaluated by an NRTL registered in the city or to standard not
in the scope of accreditation, that could also trigger an inspection.
 
Another problem that may have triggered an inspection is that the NRTL Listing
Mark specied "Home Use Only" when you are actually using the unit in a
comemrcial application.
 
Whatever the case, you will need to work with the inspector with or without
the help of the a technical expert to solve your problem.
 
Some inspectors allow you to bring an expert from a list of NRTLs they
recognize for a field evaluation. This will involve a construction check and
maybe some minimal testing to determine your device meets the applicable
standard
 
Best Regards,
 
Peter Merguerian
 


--- On Wed, 5/13/09, Christine Rodham <[email protected]> wrote:



        From: Christine Rodham <[email protected]>
        Subject: Re:NRTL Mark vs. NEC Inspector
        To: [email protected]
        Date: Wednesday, May 13, 2009, 7:38 AM
        
        
 
List Members,
 
We have an interesting problem. We sold an OEM product ( very high end Home
Theater Movie Projector , better than a movie theater quality) which was
listed by a well known NRTL. ( We modify and enhance the SW for high end
performance)
 
The projector was installed in a public place and the installation was
evaluated by a NEC ( National Electrical Code ) inspector. 
 
The projector has a metal ungrounded heat sink attached to the chassis that
was added for cooling but was evaluated and approved by the NRTL. 
 
The NEC inspector will not sign off on the installation stating non-current
carrying exposed metal parts that may be accidentally energized must be
grounded to the chassis. Grounding the heat-sink to the chassis will be
difficult due to the design of this special aluminum heat-sink.
 
Here are my questions:
 
* What is the criteria to determine if a metal part can become accidentally
energized?
  The only way it could happen in this case is if the power cord that is near
the heat-sink is
  damaged and then touches the heat-sink. The power cord is UL approved and
properly 
  rated.
 
* How many fault conditions ( single vs multiple ) are considered to determine
if a metal part can become accidentally energized.
 
* What would be our best option in arguing this ruling. Should we request
another inspector or get the NRTL involved?
 
Note that this unit is ceiling mounted and only trained service people would
have access to it after the initial installation.
 
Thank you!
 
Christine Rodham
 

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This message is from the IEEE Product Safety Engineering Society emc-pstc
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