Viesturs;

Another really off-topic post. 

Years ago, my wife at the time and I purchased a new diesel VW Golf. It came 
with the standard one year, anywhere in the world "we'll fix it" warranty.

6 months later, we were living in the Netherlands, and this car made it over 
with us. 

One month after that, I got a recall letter in my forwarded-from-Canada postal 
mail.

The recall notice (in Canadian Traditional Format - english one side, french 
the other) said that there was a recall on some power steering units, and to 
take the car to your nearest dealer.

So, I did. The dealer around the corner in The Netherlands had never seen a 
recall notice with english on one side, french on the other. He had no 
knowledge of the recall ID, either. But, he said "leave it with me, and I'll 
get back to you". We did, and he did.

The problem was that the power steering unit leaked when cold. There were no 
parts available in Europe, as it only got that cold on this side of the 
atlantic issue. So, he returned the car, the french/english recall letter, a 
covering letter from the dealer written in dutch, plus an inspection report in 
German, indicating that the car had been inspected within the warranty period, 
and it was not an issue in it's current location, but if it ever was 
re-exported back to Canada, that the power steering unit would be replaced free 
of charge.

So there!

John A. Stewart
Ottawa.
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