None of that worked :-(. I emptied trash, but didn't restart the computer in
between each attempt. The Word prefs and PPC Registration Database got
rebuilt when I restarted Word (didn't bother to do Excel). Just one other
thing I thought of this morning (finally went to sleep last night) - when I
was trying to do a better back up job a month or so ago, I moved the Word
templates from the MS Office 2001 folder into my documents folder (since I
back that up more often than apps). Could that have messed something up?

"Paul Berkowitz"  wrote:

> Trash the Normal template anyway, then restart Word. If that doesn't help,
> then:
> 
> Trash Word Settings and Excel Settings files in
> System:Preferences:Microsoft. If that doesn't work, do it again, and also
> trash the PPC Registration Database file in Preferences folder. (I'd
> appreciate if you'd do it in three steps like this. A lot of people seem to
> have this problem, and it would be nice to track down precisely which file
> it is that would fix it.)

-- 
Jan Martel <[EMAIL PROTECTED]>
See pictures of our granddaughter Maya at:
http://home.pacbell.net/rick-o



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