Well, yes! The templates need to stay in the Templates folder in Microsoft
Office 2001 folder. Move them back, trash Word and Excel settings files yet
again, and see what happens.
--
Paul Berkowitz
On 3/28/01 9:18 AM, "Jan Martel" <[EMAIL PROTECTED]> wrote:
> None of that worked :-(. I emptied trash, but didn't restart the computer in
> between each attempt. The Word prefs and PPC Registration Database got
> rebuilt when I restarted Word (didn't bother to do Excel). Just one other
> thing I thought of this morning (finally went to sleep last night) - when I
> was trying to do a better back up job a month or so ago, I moved the Word
> templates from the MS Office 2001 folder into my documents folder (since I
> back that up more often than apps). Could that have messed something up?
>
> "Paul Berkowitz" wrote:
>
>> Trash the Normal template anyway, then restart Word. If that doesn't help,
>> then:
>>
>> Trash Word Settings and Excel Settings files in
>> System:Preferences:Microsoft. If that doesn't work, do it again, and also
>> trash the PPC Registration Database file in Preferences folder. (I'd
>> appreciate if you'd do it in three steps like this. A lot of people seem to
>> have this problem, and it would be nice to track down precisely which file
>> it is that would fix it.)
--
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