Thanks for the link, Allen.  It's interesting...it tells me to use the same
server settings as it did for you, yet the EarthLink TotalAccess software
indicates the "smtpauth" server for sending mail.  Strange.

On 3/10/03 10:36 AM, "Allen Watson" <[EMAIL PROTECTED]> wrote:

> Earthlink seems to allow multiple names for the sending server. I've used
> all three: "pop","mail", and "smtp". Never tried "smtpauth". There have been
> times over the several years I've been an Earthlink customer that the server
> name I was using stopped working. For example, if I was using "smtp" it
> might just hang up and time out while attempting to send. If I changed it to
> "mail" or "pop" it would start working again. So I really don't know if
> there is a "correct" one to use. I'd go with whatever the documentation you
> received says, or what their web site currently says.
> 
> For me, it current says "pop.earthlink.net" for incoming mail,
> "smtp.earthlink.net" for sending. Yet I've had it set to "mail" for both
> since I can remember. I'll try changing it to see if it works any
> differently.
> 
> Earthlink users can check their settings at:
> 
> <http://support.earthlink.net/support/BROWSEHELP/email/>
> 
> 
> On or near 3/9/03 5:46 PM, Mickey Stevens at [EMAIL PROTECTED]
> observed:
> 
>> Hi Beth,
>> 
>> I cannot find where I read that the Account ID should be set to the full
>> e-mail address.  I checked the default settings in EarthLink TotalAccess
>> 2003 by retrieving a new profile on my machine.  It did indeed set the Mail
>> settings to use just the username as the Account ID.  I think I might have
>> set it up using the full e-mail address since the original documentation I
>> received didn't include what to input for the Account ID.
>> 
>> However, I did check the documentation and indeed, I was instructed to set
>> the receiving mail (POP) server to "pop.earthlink.net".  Actually, the
>> software now sets the default sending mail (SMTP) server to
>> "smtpauth.earthlink.net" (requiring authentication), but the original
>> documentation instructed me to input "smtp.earthlink.net", and that is what
>> I still have set up.  It continues to work adequately.  It sounds like there
>> are multiple possible setups that work.  The servers I mentioned are simply
>> the ones I was provided and the ones that I know work.
>> 
>> On 3/9/03 6:42 PM, "Beth Rosengard" <[EMAIL PROTECTED]> wrote:
>> 
>>> Hi Mickey,
>>> 
>>> My Earthlink account has mail.earthlink.net as both the POP server and the
>>> SMTP server.  My Account ID is entered as bethrosengard.  I have no problems
>>> sending or receiving mail.  It's been this way for years.
>>> 
>>> Beth
>>> 
>>> On 3/9/03 9:58 AM, "Mickey Stevens" <[EMAIL PROTECTED]> wrote:
>>> 
>>>> If the problem is with an EarthLink account, you should make sure you are
>>>> using "pop.earthlink.net" as the POP server, and your full e-mail address
>>>> as
>>>> the Account ID.
>>> 

-- 
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
The Entourage Help Page: <http://www.entourage.mvps.org/>


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