Yes, I am looking at the directory you describe below.
Unfortunately there was no Old Database or Old Database 1 that was created
when the rebuild attempts failed.
The only Old Database is one that is from a rebuild I did 60 days ago. I did
rename that to "Database" and the old one successfully rebuilt and I'm back
up. BUT I've lost 60 days of work. I'd REALLY like to get the database that
won't rebuild to rebuild properly... But there is no database there as you
mentioned might be.
When the rebuild fails, it fails immediately (less than a second between the
time I agree to rebuild and the error appears). But it creates no "Old
Database" when it does this...
Please advise... I know we can beat this somehow...
On 6/20/03 6:22 PM, "Allen Watson" <[EMAIL PROTECTED]> wrote:
> Calvin,
>
> When you saw the size of 2GB+, what file/folder were you looking at?
>
> In OS X, the Entourage database is kept inside the folder
> ~/Documents/Microsoft User Data/Office X Identities/your-EvX-identity/, and
> the file is called "Database". ("~" represents your "Home" folder as an OS X
> user; this is NOT the Documents folder that is at the top level of your
> startup disk.)
>
> If you were looking at the right file you were looking at that Database
> file.
>
> After your rebuild attempts, you will probably see in that same folder other
> files called "Old Database" and "Old Database 1". The first time you attempt
> a rebuild operation, it renames the file called "Database" to "Old Database"
> and creates a new "Database" file in which it will write the rebuilt data.
> However, if the rebuild fails (as it did in your case), the file called
> "Database" is now an incomplete copy. When you ran the second rebuild,
> _that_ file got renamed to "Old Database 1", and a third "Database" file was
> created. Notice that the actual database didn't get into the picture at all
> in the second attempt!
>
> View the folder in List View to be certain, sorting it on the Modification
> Date column. The database file you want is the oldest one (unless you have
> done rebuilds previously, in which case you want the database with a date
> just prior to the two failed rebuilds). Delete the others (they are
> incomplete) and rename the oldest file to "Database".
>
> Now, once again launch Entourage, skip the simple rebuild, and try the
> Advanced Rebuild. This time, it may work. Let us know what happens
>
> On or near 6/20/03 2:17 PM, Calvin Carter at [EMAIL PROTECTED]
> observed:
>
>> Scenario:
>> ---------------------------------------------------------
>> Macintosh OSX 10.2.6
>> Entourage X (I will discuss version later in this email)
>> Entourage won't open and database can't be rebuilt. All ideas I have found
>> on the web sites have not yet worked. Database over 2GB.
>> ---------------------------------------------------------
>>
>> Detail of what happened:
>>
>> I couldn't receive email from an account the other day. So I quit Entourage
>> and restarted it. It wouldn't open and told me to rebuild my database. I
>> said ok and it suggested "typical rebuild". I said yes and that immediately
>> failed (error 4361). It asked if I wanted to do "advanced rebuild". I said
>> yes and that immediately failed (error 4361). Message said that my database
>> was most likely not fixable.
>>
>> Please help. If I can't fix this, I lose everything. Everything....
>>
Calvin W. Carter
214-868-4266
214-871-2521 fax
[EMAIL PROTECTED]
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