on 17/9/03 9:59 AM, Matthew Smith  wrote:

> Diane may still not be able to help from afar. You may actually need someone
> to see your computer. It may be just a simple fix. It could also be a
> hardware failure. Someone at an Apple Service Centre in Canberra can
> probably check the hardware to see if something is wrong.

Sound advice, but he will have to pay for it and judging by his tone of
email <sic> he is likely to think that help is free and should be giving
freely even if it is entirely the wrong forum...

> If I was living in Canberra I would offer to have a look at it, and then
> either fix it or give advice on what is needed. I am in Sydney don't really
> have the time to drive there.

I'm in Melbourne, if he's prepared to pay my $75/hr rate I'm quite happy to
do the 6 hr trip up to Canberra... :)   Wait, I forgot, I should be doing
this for free...

I really think that getting in contact with the local user group is the way
to go, there he would be able to find someone to fix his problem, the
address is which is listed at Apple Australia
<http://www.apple.com.au/usergroups/listing.html> is
<http://www.actaug.org.au/> their email contact is
<mailto:[EMAIL PROTECTED]>.

Beware though, members of users groups are volunteers, demanding help from
them will get you nowhere.

I think this topic has run it's course...

Michael

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