Beth,

I did the Advanced Rebuild and it seems to work � so far ;-)

Now, all links in my contacts are lost as you said, but I'm wondering if
there's a file from the old Main Identity Folder that can restore them or
maybe something from the Preferences-folder. Or will will that ruin the idea
of the Rebuild entirely?

Thanks for your help

Carsten

> From: Beth Rosengard <[EMAIL PROTECTED]>
> Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
> Date: Tue, 16 Dec 2003 23:12:10 -0800
> To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
> Subject: Re: Should I try Advanced Rebuild?
> 
> Hi Carsten,
> 
> I don't remember now who it was, but someone posted after I did the first
> time, saying that a database rebuild is in fact what you need to fix this
> problem.  He said to try a Typical rebuild and, if that doesn't work, then
> an Advanced rebuild.  Since nothing else has helped, I suggest you follow
> that advice.  If you have to do the Advanced rebuild, you will lose links
> but not data.  You can, however, do a backup before the rebuild and then if
> the rebuild doesn't work, restore the original database (or just reinstate
> the old database file that will be created when you do the rebuild).
> 
> Beth
> 
> On 12/16/03 11:01 PM, "Carsten Ortmann" <[EMAIL PROTECTED]> wrote:
> 
>> Thanks at lot for that advice. Removing the Internet Prefs helped, but only
>> for a while unfortunately. Yesterday another message with an inserted,
>> animated smiley-gif crashed Entourage.
>> 
>> It's quite annoying so I would really appreciate any suggestion.
>> 
>> Thanks a lot in advance
>> Carsten
>> 
>>> From: Charlie Fritzius <[EMAIL PROTECTED]>
>>> Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
>>> Date: Mon, 15 Dec 2003 12:13:25 -0800
>>> To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
>>> Subject: Re: Should I try Advanced Rebuild?
>>> 
>>> on 12/15/03 12:06 PM, Carsten Ortmann at [EMAIL PROTECTED] wrote:
>>> 
>>>> Hi,
>>>> 
>>>> Thanks for your reply, Beth.
>>>> 
>>>> Memory is set to 30000 and VT is on. Both these settings have been in
>>>> effect
>>>> while the problem's been taking place. So I don't think that's the problem.
>>>> 
>>>> Any other ideas??
>>> 
>>> I'd suggest quitting Entourage and moving your "Internet Preferences" file
>>> out of "System Folder/Preferences". Then re-launch Entourage and see if that
>>> helps.
>>> 
>>> -Charlie
>>> 
>>> 
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