Diane, thanks a lot for your thorough and quick reply. Christmas and New Years has kept me from replying sooner. Merry and happy seasongreetings to all :-)
I'll reply below: > From: Diane Ross <[EMAIL PROTECTED]> > Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]> > Date: Tue, 30 Dec 2003 11:58:10 -0800 > To: "Entourage:mac Talk" <[EMAIL PROTECTED]> > Subject: Re: Resend: Crashes when opening HTML-mail? > > On 12/30/03 3:09 AM, "Carsten Ortmann" <[EMAIL PROTECTED]> wrote: > >> Unfortunately I still haven't found out what it is that causes my Entourage >> and my entiure system to freeze up when I open certain HTML-messages and >> messages containing animated gifs. > > First, animated GIFs do not animate in-line in Entourage. You will have to > open the file in a separate application like Graphics Converter to see the > animation. However, animation is supported in complex HTML. I do know that animated GIFS don't show in Entourage. It's not that I would like them to :-) Explanation follows further down > >> I got a lot of great advice (under the thread "Should I try Advanced >> Rebuild?") about removing Internet Prefs, doing both Typical and Advanced >> Rebuilds, upping Entourages Memory and upgrading to OS X. Apart from the >> last one (OS X) I did all, but I still get the crashes and it's very very >> annoying. > > Since these messages are being passed off to IE, you might look there for > the source of the problem. > > Background info: > > Basically, it's like this. If the sender is sending a really fancy email > that includes tables or other things Entourage can't do, or includes > internally URLs of web page that needs to be viewed, it will force Internet > Explorer engine to render the message. So if it has an animated GIF as well, > it will be viewable as such. But if it is otherwise just a regular HTML > message with text formatting and some graphics, Entourage will render it > itself, and the GIF will not animate - you'll see just the first frame. > > One of the consequences of Entourage being able to handle more varieties of > graphics, including _inserted graphics_ since Entourage X SR-1 is that fewer > HTML messages get passed to IE so fewer will show animated GIFs. > > The short answer - there's no way to view them in most messages, and nothing > you can do about if they don't. You can console yourself with the fact that > animated GIFs are mostly junk and you're not missing much. My problem is not that I miss the animated GIFS. I actually find them quite annoying most of the time. The problem is, that when I see a message in my Inbox, that's slightly larger than the average text-message, then I suspect my system may crash when I try to open. If it's an HTML-message or one containing animated GIFS, there's a pretty good chance it will. If it's another attachment (a jpg, a word-document or something) all is well. I have experienced that these crashes don't always happen, though. It sometimes comes about when the app's been open for a while. If I reboot a try again they might come out with no trouble. This inconsistency is very worryinng, I think. Still, I think I can say for sure that it is messages in HTML-format or messages containing GIFS. Does that enlighten anybody in the way of helping me get rid of this problem?? Thanks Carsten -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
