Hi Bill,

When you trashed preferences before, did you include the Preferences file
that's in your Main Identity folder?  The removal/reinstall wouldn't have
touched that.  It's in /Documents/Microsoft User Data/Office X
Identities/Main Identity.

Hope this helps.

Beth  

On 5/12/04 12:48 PM, "Bill White" <[EMAIL PROTECTED]> wrote:

>> I can tell you that when you do a "dirty" uninstall, you an expect to leave
>> files behind.  You *must* use the Removal tool first.
> 
> Thanks, Beth! I have to admit I'd forgotten about that Remove Tool until you
> reminded me of it.
> 
> I just ran it, then emptied the trash, repaired permissions and installed a
> new copy of Entourage. Guess what happened? Not only do I still get the
> "access permission is denied" error, but once again all my old preferences
> were still in place.
> 
> That leads me to believe that perhaps the prefs I'm seeing are stored in the
> Database?? I don't know, but I *do* know that they persist through all
> trashings.
> 
> Everything in the the ~/Documents/Microsoft User Data/Office X
> Identities/Main Identity/ folder has read/write permission and I have
> rebuilt the Database. I just don't get it.
> 
> Thanks again!
> 
> Bill
> 
> OS X 10.3.3, Entourage X 10.0.0 (formerly 10.1.4 before the clean reinstall)

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