What you need to try is to run the remove office about 3 times until
there is no office on your mac ( you will need to restart the mac and
then empty the trash)
The what you want to do is to go to the
user\library\preferences\Microsoft\microsoft office settings (10) this
file needs to be trashed then you should try to install office again
using the drag and drop install instead of the office assistant.


Carlington Spence
Microsoft Office for Mac Support Professional
Microsoft PSS :: Webhelp Montreal
mailto:[EMAIL PROTECTED]

-----Original Message-----
From: Marsha L. Hillson Gerace
[mailto:[EMAIL PROTECTED] 
Sent: May 20, 2004 4:32 PM
To: Entourage:mac Talk
Subject: Office will not open; Cannot register

When I go to Microsoft to register, this is what I get:

Invalid Product ID (PID): Please enter a valid PID.
(Example : 51872-442-2230403-56078)

Product ID (PID): A valid PID or product serial number is required to
register this product. To find the PID, start the program and select
About
from the Help menu.
(Example : 51872-442-2230403-56078)*

I have entered the valid PID number 6 times, it will not take it.
                   
Marsha L. Hillson Gerace
mailto:[EMAIL PROTECTED]
Entourage 10.1.4 (030702) & MacOS 10.3.3; 768MB RAM
Entourage 11.0.0 (040405)


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