Can you post the crash log?
On 5/24/04 6:42 AM, "Marsha L. Hillson Gerace" <[EMAIL PROTECTED]> wrote: > Yes. They never really open. I think the error log says they are open for > 1 second. > > Thus spake Dennis T Cheung [EMAIL PROTECTED], circa 05/24/2004 4:12 AM: > >> So are you saying that when Word/Excel or PPT launch, they crash? >> >> >> On 5/23/04 6:58 PM, "Marsha L. Hillson Gerace" >> <[EMAIL PROTECTED]> wrote: >> >>> Drag and Drop installation has the same results. I will try to install on >>> my iBook running Jaguar and see what happens. I'll have to put Office X >>> back on the iMac. >>> >>> Marsha L. Hillson Gerace >>> mailto:[EMAIL PROTECTED] >>> Entourage 10.1.4 (030702) & MacOS 10.3.3; 768MB RAM >>> Entourage 11.0.0 (040405) >>> >>> >>> Thus spake Marsha L. Hillson Gerace [EMAIL PROTECTED], >>> circa 05/23/2004 8:21 PM: >>> >>>> 1. I uninstalled all MS Office fonts (searched for every font name and >>>> removed all versions) >>>> 2. Ran Office Removal Tool a couple of times >>>> 3. Repaired Disk Permissions twice >>>> 4. Ran TechTools from the CD >>>> 5. Ran SpeedDisk from the CD >>>> 6. Rebooted and did one more Office Removal (nothing found) >>>> 7. Repaired Disk Permissions one more time >>>> 8. Ran the Office 2004 installer >>>> SAME RESULTS, ONLY Entourage will open. >>>> >>>> I will run the removal tool again and try the drag and drop installation. >>>> ANY MORE IDEAS? This is the Student Teacher Edition, do you think there is >>>> something wrong with the installer in this version? Is that a possibility? >>>> I noticed I cannot find certain things on the CD, i.e. Assistants; only Max >>>> is in the folder, but could other things be missing or incorrect? Thanks. >>>> >>>> Is there someone I can send all these error reports to that I get when it >>>> quits? I am checking the send box to send to MS, but who is looking at >>>> them? What can be learned from them? >>>> >>>> Marsha L. Hillson Gerace >>>> mailto:[EMAIL PROTECTED] >>>> Entourage 10.1.4 (030702) & MacOS 10.3.3; 768MB RAM >>>> Entourage 11.0.0 (040405) >>>> >>>> >>>> Thus spake Barry Wainwright [EMAIL PROTECTED], circa 05/21/2004 2:56 AM: >>>> >>>>> If Office removal is not removing the parts described above it points to a >>>>> problem with file permissions, which could also explain the problems in >>>>> installing. Try to run 'repair permisssion' first, then run the removal >>>>> tool >>>>> and re-install. >>> >> >> -- >> Dennis T Cheung | [EMAIL PROTECTED] | AIM: dtc | http://dennistcheung.com >> >> This message is provided "AS IS" with no warranties, and confer no rights. >> > > > > Marsha L. Hillson Gerace | [EMAIL PROTECTED] > AIM: BlackCatII | Yahoo!: marshagerace -- Dennis T Cheung | [EMAIL PROTECTED] | AIM: dtc | http://dennistcheung.com This message is provided "AS IS" with no warranties, and confer no rights. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
