I see this problem every so often. Only once since E'rage 2004. It's always seemed more like a window redrew issue to me. I don't use IMAP and I do not use an earthlink email account. Quitting Entourage and then opening it again has always solved the problem. Did you try that before rebuilding your database?
On 6/14/04 6:59 PM, "Julian Vrieslander" <[EMAIL PROTECTED]> wrote: > I just tried to read Alan's response to my original post on this thread, and > the same thing happened again. > > A message window opened with title "Re: The message that never was". But > the header pane and message content area contained the data from another > email - I believe it was from the next item in the message list below Alan's > message. > > Alan's message was no longer in the message list. It was not in another > window. It was not in my Entourage database. I searched using the criteria > > "All items", matching Title > > and I also searched > > "Messages" in "All Folders" including deleted items, matching Subject > > Here's where it gets interesting. I just checked my POP account, using > Earthlink's web-based email interface. The Eyman message and Alan's message > are both present on the server. Apparently Entourage could not see them, or > the DB got out of synch with the POP server. Remember that I have this Mac > set to: allow online access, leaving messages on server, and deleting only > when messages are deleted from this computer (or the one at home). > > DB integrity check reported no problems. I ran a repair rebuild of the DB > anyway. I wanted to avoid doing that since it hoses the column header and > view settings for all the folders on my two IMAP accounts. After the > rebuild, the two missing messages were visible and openable in Entourage. > > This is very disturbing, and I am beginning to wonder if I am seeing > evidence for a serious bug. Two important things to emphasize here. The > messages were not lost, but became invisible to Entourage. Someone quickly > scanning through their messages might not notice that the text for a message > had not been displayed and was gone. If they noticed that the message > vanished, they would have to scramble (as I did) to figure out how to > recover it. The second point to note is that the DB integrity check > reported no problems, when in fact, there were missing messages. > > Could this issue be related to the -16999 errors that I have been seeing? > See my post on 6/11 (subject: Error -16999). Those errors have been > happening quite regularly, and they too are associated only with my > Earthlink POP account, when opening messages for the first time via online > access. > > I never saw either of these problems in Entourage X, and I rebuilt my > database before importing it into Entourage 2004. If what I am seeing is a > bug in the online access code, I hope it is fixed before Entourage 2006. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
