Junk Mail filter broken

[Gary Beverly]

Title: Junk Mail filter broken

Perhaps someone can help with this:

While I was using Entourage X, my junk mail filtering worked perfectly.  I had a simple setup:  if the sender was not in my address book, the message was moved to the folder “Spam”, everything else went into the inbox.

As soon as I upgraded to Entourage 2004, this completely fell apart.  Now, out of 300 spams per day maybe 10 follow this rule.  I have totally rebuilt my mail database by doing a clean install (first removing ALL files, preferences, etc) of Office 2004, importing my addresses from a text file, and setting up the rule from scratch.  No improvement at all.  I tried SpamSieve:  no help at all.  I have tried every possible permutation of Entourage’s Junk email Protection settings, with and without rules, and many different rules.  No help at all.

The interesting thing is that if I manually apply the rule to all the messages in my inbox (which is where the junk now accumulates), everything works perfectly.  It seems to me that the incoming emails are somehow cloaked from the rules until they arrive in my inbox, as if there is a protective envelope that is removed from the message only after it is stored in the inbox.

This problem has persisted since release day for Office 2004, through every OS X and Office upgrade, to the present where I’m on 10.3.6 with the last Office update installed.  

Extremely annoying.  Any ideas?

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Gary Beverly       [EMAIL PROTECTED]