On our case, we leave all messages on the Exchange server. This is done for backup and restore capability of all corporate email to comply with SOX. But the client should not download the same message more than once.
-----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Diane Ross Sent: Monday, January 17, 2005 12:12 PM To: Entourage:mac Talk Subject: Re: Repeated download from one account On 1/16/05 10:10 PM, "Laurie/gmail" <[EMAIL PROTECTED]> wrote: > I am experiencing the same thing on one of my accounts. It started > about a week ago. Out of 50+ accounts, only one is exhibiting this > behavior. I just created a new identity for only that email address > and the problem persists, so I am not sure what to do next. This > particular account happens to be on a different host than my other > domains, so I wonder if something host-related has changed or been > updated and rendered it incompatible with Entourage. Your problem sounds more like a server issue. > > Anyone have a clue what this problem is or how to stop it? Check "Allow online access" to see if the messages are still on the server. If they are showing on the server, try "Get all messages left on server" from the Account Options window. More on Allow online access here: <http://www.entourage.mvps.org/glossary/onlineaccess.html> -- Diane Ross, Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> Entourage Blog <http://blogs.msdn.com/entourage/> lists the EHP as one of the top five resources. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
