There's nothing to apologize for :-).  My own advice may just waste Louise's
time.

Louise, do you know how to check what your account settings are?  You said
you're not a tech-type person, so just in case ... Go to Tools> Accounts.
Double-click on your account to open it and see what the settings are.

Beth


On 9/17/05 12:41 PM, "Gene Weber" <[EMAIL PROTECTED]> wrote:

> Hi Beth,
> When I had my "sending e-mail" issues earlier this week, I had no problem
> receiving e-mail via pop.webergraphicdesign.com and was able to send e-mail
> via smtp.earthlink.net.  The ability to send e-mail suddenly became
> intermittent a couple of days ago which was what prompted me to contact
> Earthlink.  (My ISP is Charter, so I had no problems with internet access or
> sending/receiving e-mail via my @charter.net addresses.)
> The timing of Louise's e-mail issues with Earthlink coincided with mine, so
> I thought Earthlink might have also changed the required settings for its
> ISP clients (but failed to notify them as they did me).  I'll be curious to
> hear what Louise's settings currently are and if she has success using the
> information I provided (i.e., SMTP server should be smtpauth.earthlink.net
> and pop server should be pop.earthlink.net).
> I apologize if I'm misunderstanding Louise's issue or if I've given bad
> advice.
> Thanks,
> Gene
> 

> 


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