Our shop has 24 Macs (G4 and G5) running Tiger 10.4.7 with Office 2004, enabling Active Directory on the Macs to connect to our Windows 2003 DNS and DC servers. We connect to an Exchange server 2003. Before installing Office upgrades, all OS X updates are installed and Disk Permissions repaired.
Problem ------------ When installing the latest version of Office (11.2.5) on the Macs, upgrading the Office from versions 11.1.1, 11.2.0, or 11.2.3, I first have the user rebuild their Entourage database, or I do it before proceeding. The installation goes well. When the user logins and launches Entourage, they are requested by Entourage to type in their Exchange account password (which 99% of the users save so they don't have to reenter it each time Entourage syncs with the Exchange server). After typing it in and clicking the box "save the password," they will be asked from time to time to re-enter the password again. I once read something on this problem and a fix to it but cannot remember where it was (it was when the 11.2.3 version upgrade first came out, I believe). Has anyone else come across this problem? If so, what did you do to resolve it? Your help would be much appreciated. Steve ================================ Steve D. Culver Mac / Win Desktop & Network Support University Relations, UC Davis Email: [EMAIL PROTECTED] ================================ -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
