On 10/25/06 9:11 AM, "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> wrote:
> This is half related to Entourage, has anybody seen calendar events > getting erased from exchange by entourage? > > We have users who switch between mac and pc and are always syncing to > their phone, but have your ever experienced something like that? > > This has happened with and without latest patch, maybe just user error, > but just checking. Are these users on the latest version of Entourage (i.e. _at least_ v11.2.1)? Was the user's mailbox moved between back end Exchange servers while they were using v11.2? There is a known problem with v11.2 that is listed in the Entourage release notes; see <http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/down load/office2004/Office2004_1130.xml&secid=4&ssid=31&flgnosysreq=True> and look under the "Exchange Server users" heading. What version of Exchange is being used? Are the Entourage users synchronizing other apps/devices to Exchange through Entourage? Are the users set up with Sync Services in Tiger, and using that with Entourage v11.2.3 or later? Are any other apps/devices synchronizing with Exchange separately (i.e. BlackBerry, ActiveSync clients, etc.)? When on Outlook/Win, are they in cached mode? Answering those questions may help you find what's in common and perhaps track down a culprit. -- Jeremy Reichman -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
