On 11/5/06 1:06 PM, "Louise Stewart" <[EMAIL PROTECTED]> wrote:
> Because I have continuing time out periods with Entourage 2001 (It's > running under Classic), I've tried using other email programs to see > if the time outs continue with those -- Earthlink has told me before > that it was a problem with Entourage and not with Earthlink. But I've > tried Mac Mail and Thunderbird during the timed out periods and > neither of them works, either. Mac Mail will send during those times > but not receive and Thunderbird does neither. > > Soooooo last night I opened Outlook Express which I found on my > computer (a 5.something version) and decided I'd see if that would > work. I can't remember exactly what happened, but I stopped fiddling > with it after a few minutes and never found out if it worked. > > Then earlier today I read and sent email in Entourage and while on > the computer, tossed a bunch of stuff into the trash that was on my > desktop, but nothing from folders or from anywhere else. About an > hour ago, I went to open Entourage after having to re-start the > computer and there's NOTHING in Entourage and it gave me the Welcome > to Entourage bit, asking me to enter all my info as if I'd never used > it -- and there's no address book, nothing in my in-box, nothing > anywhere!!!!!!! Fortunately, I have some emails and addresses in Mac > Mail (but never changed all the info over), and just found the > Entourage list address. > > Do you have a solution to my getting my Entourage stuff back? I have > a HUGE, HUGE, HUGE amt of names in my address book and cannot imagine > not being able to find them again. It sounds like you moved your Identity folder to the trash. It's supposed to be located here: Documents/Microsoft User Data: Office 2001 Identities: your identity If you emptied the trash you are out of luck. If it's still in the trash, drag the Microsoft User Data folder back to your Documents folder. It will replace the newly created MUD folder. If there is any mail in the new MUD folder, you can rename your Identity (named Main by default) and only add back your original Main Identity rather than replacing the entire folder. We can walk you through the steps of merging the two Identities. -- Diane Ross, Microsoft Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> The Entourage Blog lists the EHP as one of the top five Microsoft Entourage resources. <http://blogs.msdn.com/entourage/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
