Thanks to all for your suggestions. I will be seeing my nephew and his Mac later this week and will report back.
On 1/16/07 5:41 PM, "Beth Rosengard" <[EMAIL PROTECTED]> wrote: > I apologize! I misread Laura's original post. Her problem is in opening > Word, not installing office. > > Okay, Laura. Here's what I know about dealing with the framework error in > Word: > > 1. It's most likely a permissions error having to do with the MUD > (Microsoft User Data file). Quit all Office apps and navigate to your > identity folder in the MUD. Do a Get Info (Command>i) on all the identity's > files and make sure the "Locked" box is not checked. Also be sure you have > full permissions. > > (Note: Despite the fact that yours is a fresh install, Laura, there *are* > files in the MUD that could possibly be locked.) > > 2. You can also get the framework error if you have more than one version > of Office and have opened an app from a previous version. You need to quit > all Office apps *and* use Activity Monitor to quit all database daemons. > Then relaunch your usual version of Word, etc. > > (This is probably it so try this first.) -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
