Hello, List -- On 02/20/07 12:16 AM, Brian Little (<[EMAIL PROTECTED]>) wrote:
> I have two clients seeing regular delays in Entourage, typically lasting > anywhere between 30 seconds and 3 minutes. Severity varies. Sometimes they can > type, but only very slowly (i.e. press a key and five seconds later the > character appears), but sometimes the entire machine just hangs and sits > there. There¹s nothing else odd on either system, and the Entourage database > is excluded from Spotlight indexing. > I have seen this exact same problem for quite some time (there was a thread here on the subject several months ago, with quite a few people confirming that they also experienced it) and, like you, excluding Entourage from Spotlight made no difference. I also tried the new identity route, but it is hard to tell if that corrected it or not, because it appears so sporadically, sometimes several times in a week and sometimes 2 weeks with no problem at all. The odd thing is that only Entourage freezes, and it freezes completely -- you can't close the window, you can't switch folders, you can't initiate a new message, mail downloads stop, etc. etc.. All other apps, however, are just fine. Further, while nothing is visibly moving in Entourage when this happens, if I am in the middle of typing a message when it freezes, I can keep on typing to my heart's content and, although nothing appears on screen at the time, when Entourage eventually does come back to life (as you say, anywhere from 30 sec. to a 3 minutes later), all of that "invisible" text appears in rapid-fire succession. > Cranking up Activity Monitor shows that windowserver¹s CPU usage seems > amazingly high, hovering in the 20-30% range, spiking as high as 93%. I > started poking around in the system logs, and in the windowserver log I found > this line listed repeatedly in both cases. Times coincide with the delays the > user is seeing: > >> CGXDisableUpdate: UI updates were forcibly disabled by application >> "Entourage" for over 1 second. Server has re-enabled them. >> > I have zero idea what this means. Can someone help me translate this? Does > this tell me anything about what¹s causing the problem, or is it just another > symptom? Where exactly did you find the above?? I just had a freeze event about 30 min. ago, so if I can also find the same log entry, it might help the experts here to finally identify the cause. Cheers, George -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
