In the Console under /var/log/windowserver.log

Right about the same time as the hang. Glad to see I'm not the only one.

B


On 2/21/07 9:45 PM, "George" <[EMAIL PROTECTED]> wrote:

> Hello, List -- On 02/20/07 12:16 AM, Brian Little (<[EMAIL PROTECTED]>)
> wrote:
> 
>> I have two clients seeing regular delays in Entourage, typically lasting
>> anywhere between 30 seconds and 3 minutes. Severity varies. Sometimes they
>> can
>> type, but only very slowly (i.e. press a key and five seconds later the
>> character appears), but sometimes the entire machine just hangs and sits
>> there. There¹s nothing else odd on either system, and the Entourage database
>> is excluded from Spotlight indexing.
>> 
> I have seen this exact same problem for quite some time (there was a thread
> here on the subject several months ago, with quite a few people confirming
> that they also experienced it) and, like you, excluding Entourage from
> Spotlight made no difference. I also tried the new identity route, but it is
> hard to tell if that corrected it or not, because it appears so
> sporadically, sometimes several times in a week and sometimes 2 weeks with
> no problem at all. The odd thing is that only Entourage freezes, and it
> freezes completely -- you can't close the window, you can't switch folders,
> you can't initiate a new message, mail downloads stop, etc. etc.. All other
> apps, however, are just fine. Further, while nothing is visibly moving in
> Entourage when this happens, if I am in the middle of typing a message when
> it freezes, I can keep on typing to my heart's content and, although nothing
> appears on screen at the time, when Entourage eventually does come back to
> life (as you say, anywhere from 30 sec. to a 3 minutes later), all of that
> "invisible" text appears in rapid-fire succession.
> 
>> Cranking up Activity Monitor shows that windowserver¹s CPU usage seems
>> amazingly high, hovering in the 20-30% range, spiking as high as 93%. I
>> started poking around in the system logs, and in the windowserver log I found
>> this line listed repeatedly in both cases. Times coincide with the delays the
>> user is seeing:
>> 
>>> CGXDisableUpdate: UI updates were forcibly disabled by application
>>> "Entourage" for over 1 second. Server has re-enabled them.
>>> 
>> I have zero idea what this means. Can someone help me translate this? Does
>> this tell me anything about what¹s causing the problem, or is it just another
>> symptom?
>  
> Where exactly did you find the above?? I just had a freeze event about 30
> min. ago, so if I can also find the same log entry, it might help the
> experts here to finally identify the cause.
> 
> Cheers,
> George
> 
> 
> 
> --
> To unsubscribe:
> <mailto:[EMAIL PROTECTED]>
> archives:
> <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/>
> old-archive:
> <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
> 

--
To unsubscribe:
<mailto:[EMAIL PROTECTED]>
archives:
<http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/>
old-archive:
<http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>

Reply via email to