On 4/14/07 6:17 PM, "Derrell Bradford" <[EMAIL PROTECTED]> wrote:

> Sorry to add to the low end...but I have a LARGE e-mail database and I seem
> to be unable to get Entourage to obey some of my simple rules about mail
> sorting, even when I shift them to the top of the list. For Instance...got a
> rule where any "to" recipient that matches a name should go to folder "X."
> But it's not happening.
> 
> Any help is appreciated.
> 
There are 3 different kind of rules in Entourage:

Mailing List Manager (MLM)
Junk Mail Filter 
Rules (custom rules you create)

They run in this order. The custom rules also run in the order they are
listed. (top runs first).

Knowing this, if your rule is at the top of the custom rules listl, then you
need to look at the Mailing List Manager rules to see what is there that is
trumping your rule.

Tip:  Try to use categories instead of individual addresses when possible.
When an address is added assign a category then it will automatically be
acted on by the rule.

1) POP Rules act on a message ONLY when it first arrives in the Inbox (On My
Computer), NOT when it arrives in any other folder. Once it's moved to
another folder it won't be seen by rules.

2) IMAP Rules are meant to act on a message ONLY when it first arrives in
the IMAP INBOX, not when moved to another IMAP folder.

3) Exchange Rules act on a message ONLY when it first arrives in the
Exchange Inbox.

See "Using Rules with Entourage" for help and examples:

<http://entourage.mvps.org/rules/index.html>


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