On 7/9/07 3:43 AM, "Carol F. Bruml" <[EMAIL PROTECTED]> wrote:
> 1. I have three Entourage accounts set up, two for groups whose newsletters > I publish and the third is personal. In the first two, mail that Entourage > classifies as junk goes to a junk folder, and I have to check it and move it > from there to the trash. However, in my personal folder, junk mail goes > directly to the Trash, still marked unread. Why the difference? Where does > one change the place to which junk mail is sent? (Entourage Help says it > automatically goes to the Junk Mail folder, but it does not.) > > 2. I fairly often have messages from people who are definitely IN my address > book, like my father, get filtered out and classified as "junk" and put in > the Trash. Why would Entourage do this, when the specific "from" address is > in your address book? Most likely you have a rule that is moving the messages. Check the destination folder for the Mailing List Manager (MLM) rules and your Custom Rules. Remember rules run from the top down as they are listed. MLM rules run before Custom rules so check them first. Try this rule for your father after you assign category ³Family² to his contact in Entourage¹s Address Book. >From is in category Family Move message to folder xxx Add this Action is you want an audio notification for his email. Run AppleScript Script (select script) See this page for using custom sounds with Entourage. You can even create your own sounds or use computer voices to announce your mail. For example, you could have the AppleScript say ³Mail from Dad². <http://www.entourage.mvps.org/rules/sounds.html> -- Diane Ross, Microsoft Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> Entourage Help Blog <http://blog.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
