On 7/18/07 8:31 PM, Jason Cutler wrote:

> Sounds easy, right? Probably a preference you are thinking. Well here's what
> I have tried:
> Cleared User and System Cache using MainMenu (nice little utility). No
> effect. Repaired permissions, also no effect.
> I have tried several prefs including the Microsoft folder, as well as
> com.microsoft.Word.plist
> com.microsoft.Excel.plist . I even tried
> com.apple.print.PrintingPrefs.plist
> com.apple.print.PrinterProxy.plist
> com.apple.print.PrintCenter.plist
> com.apple.print.custompresets.plist and
> com.apple.print.favorites.plist
> 
> Not much of interest gets written to the console log, but I'll post it if
> someone thinks it will be useful.

When I had the "can't type Shift H" problem in Entourage, it was a corrupt
preference for FlightCheck, a preflighting program I use in conjuction with
QuarkXPress. Nothing email related at all. You might have to go farther,
much farther, than only your print and office plists to unearth the culprit.

peace,
Linda


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