Thanks Christopher. I just tried that but it didn't work; The folder has been removed from the MUD folder but it doesn't get recreated. The Office app immediately jumps to 100% processor usage.
-- Jason Cutler > From: Christopher Robbins <[EMAIL PROTECTED]> > It's been awhile since I've had a crash in Entourage related to printing; > last time it happened, deleting the Printing Forms folder in my MUD restored > sound printing. I hadn't added anything customized to that folder (and don't > know if I can), so I lost nothing important by trashing the whole folder, > and Entourage replaced the folder automagically. (OT: MS Word is _my_ print > nemesis; crashes frequently after I change printers on our local network.) > > >> From: Jason Cutler <[EMAIL PROTECTED]> >> Reply-To: "Entourage:mac Talk" <[email protected]> >> Date: Thu, 19 Jul 2007 11:31:06 +1000 >> To: "Entourage:mac Talk" <[email protected]> >> Conversation: Hang/crash when choosing Print from the menu >> Subject: Hang/crash when choosing Print from the menu >> >> Hi all, I'm looking for some troubleshooting advice. >> >> I have one user that can't print from Entourage. The spinning beachball of >> death appears immediately after selecting Print from the menu, or typing >> command-P. >> >> I have just done the 11.3.6 update, that didn't help. >> There is not much connection to the MS support document on >> http://support.microsoft.com/?kbid=313553 . >> >> Here's the funny thing- all of the Office apps behave the same way, but all >> other apps can print fine. Also, it only happens in this one User. >> >> Sounds easy, right? Probably a preference you are thinking. Well here's what >> I have tried: >> Cleared User and System Cache using MainMenu (nice little utility). No >> effect. Repaired permissions, also no effect. >> I have tried several prefs including the Microsoft folder, as well as >> com.microsoft.Word.plist >> com.microsoft.Excel.plist . I even tried >> com.apple.print.PrintingPrefs.plist >> com.apple.print.PrinterProxy.plist >> com.apple.print.PrintCenter.plist >> com.apple.print.custompresets.plist and >> com.apple.print.favorites.plist >> >> Not much of interest gets written to the console log, but I'll post it if >> someone thinks it will be useful. >> >> -- >> Jason Cutler -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
