On 09/10/2007 6:08 AM, "Louise Stewart" <[EMAIL PROTECTED]> spake thus:
> Yes, now that you mention it, I DO have Mac Mail set up to delete downloaded > emails from the server. I had to do that because I was constantly getting > messages that I had little or no space left on the server. So how do I solve > this? This whole thread has been a fascinating exercise in people misinterpreting what everyone else is saying and getting totally tied up in knots with irrelevancies. Louise, your problem is clear: you're trying to use both Entourage and Mail with the same POP mailbox. The default action for any POP account in both Entourage and Mail is to delete the mail from the server after downloading it, so it's not at all surprising that you're seeing messages in one and not the other, especially if you always check them in the same order. There is no perfect solution to this. You can't just turn that feature off in both programs, because then your mailbox will eventually fill up (as you've already found). You could turn it off in one and not the other (which sounds like what you have at the moment anyway), but then you would have to make sure that you always checked the one that was turned off FIRST, followed by the one that was turned on. Murphy's Law says that you'll get that wrong at some stage, then you're back where you started :) The best option I can see is to set both to remove mail from the server after a certain time period, and make sure that you check both regularly at a greater frequency than the delete interval (scheduled automatically if possible to avoid accidents). Let's say you set up both Entourage and Mail to automatically check for new email every hour. Then you could set both to delete downloaded messages from the server after they've been there a day. (Adjust these numbers to suit your situation.) In Entourage: In the Options tab of the account settings, check "Leave a copy of each message on the server" and "Delete messages from the server after" then set the value of the latter to 1 day. In Mail: In the Advanced tab of the account settings, check "Remove copy from server after retrieving a message" and select "After one day" from the popup menu. That should do what you want. The key is that both programs should check the account at least once a day, preferably at around the same time. That's why I suggest automatic checking once an hour. I hope that helps resolve your "missing email" problem. I haven't been following the attachment thread, so I can't help you there. -- Nigel Stanger, <http://www.business.otago.ac.nz/infosci/> Dept. of Information Science, <http://xri.net/=nigel.stanger> University of Otago, Dunedin, NEW ZEALAND. +64-3-479-8179 "It doesn't matter how good your umbrella is, if it's raining cinder blocks." --- David Pogue -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
