11/15/07
Hi Beth: Last Friday I followed your instructions and renamed the file Home: Library: Preferences: Microsoft: com.microsoft.AlertsDaemon.plist with an "X" in front of the "com...." - it didn't work (just found out from the user yesterday). Looking at what I originally wrote, I am wondering if the following two items may have a bearing on the problem. 1. She has 796 reminders (as of 11/02/07) and calendar items going back to January 2003; she is working to manually delete this items up to 24 months ago. 2. I set the schedule to delete all non-reoccurring calendar items older than 24 months on logon, though I don't know if this works. Any other suggestions would be helpful. Steve =================================== Steve D. Culver Mac & Win Desktop/Network/Systems Support University Relations, UC Davis UR Help Desk: 530-754-1106 Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> =================================== From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Beth Rosengard Sent: Monday, November 05, 2007 5:15 PM To: Entourage:mac Talk Subject: Re: Clearing Office Notifications in Office 2004 Hi Steve, Just a guess here, but have her quit out of all Office apps and then rename the following prefs file: Home: Library: Preferences: Microsoft: com.microsoft.AlertsDaemon.plist It's sufficient to just type an "x" before the "com" in the file name. When she relaunches her Office apps, a new plist file will be created. See if that clears the problem. If not, she can restore the original plist file by renaming it back the way it was (after again quitting all Office apps). HTH, Beth On 11/5/07 4:58 PM, "Steve D. Culver" <[EMAIL PROTECTED]> wrote: Any suggestions or websites to check out for an answer would be helpful.
