I have to agree with the others, as I've only seen this when the 'Main Identity" folder got moved.
The path is Documents > Microsoft User Data > Office 2004 Identities > Main Identity. If it HAS been deleted then do as little work as possible and download Boomerang http://www.boomdrs.com/macosx which allows you to trial run the recovery software before you purchase it. The only caveat is that, like any other recovery software, it has to scan the whole drive to give you a list and if you have a big drive that can take a long time. Boomerang has got a few of my clients out of the brown stuff before now, but it's a tad expensive at $199. HTH John Blagden The Blagden Consultancy Telephone: 0844 884 5309 Facsimile: 020 8711 5777 [EMAIL PROTECTED] > From: "Entourage:mac Talk" <[email protected]> > Date: Tue, 17 Jun 2008 20:00:01 -0700 > To: "Entourage:mac Talk" <[email protected]> > Subject: Entourage-Talk Digest - 06/17/08 > > From: "Carol F. Bruml" <[EMAIL PROTECTED]> > Date: Tue, 17 Jun 2008 06:54:55 -0400 > Subject: "Welcome to Entourage" - Where did my mail go? > > A friend, who is using Office 2004 with Mac OS 10.4.9 tried to get her > e-mail yesterday, and instead got a "Welcome to Entourage" message...and no > mail, no contacts, no nothing, as if she'd never used the program before. > > She does not recall any system crash. > > She is the only member of her household and the sole user of her computer. > She has only one identity set up in Entourage. (I have not yet asked her to > look at "Switch Identities" to see if she might somehow have accidentally > created a second.) > > She did not move any files/folders and verifies (by phone; I have no access > to her computer) that her information lies in Users > Mary > Documents > > Microsoft User Data > Office 2004 identities, like it should. > > She tried moving everything out of that folder and dragging in a recent > backup. No change. > > What might I tell her to try next? > > What might have happened to cause this behavior? > > Carol -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
