Mike Dano wrote: > Is there a way that I can use my Leopard Address Book as my master contact > list instead of Entourage?
Below are the basics. However, I'm not sure exactly what happens after the initial sync. Entourage's fields do not match up exactly with some of Apple Mail. Groups are one big problem. I suggest all group members be included in your Address Book contacts for both applications. Assign them a category to show what group they belong to. This way you can export your groups as tab delimited file in Entourage. A tab delimited file (text file that is generic) You can open this in Excel to modify. Most email clients can import a tab delimited file. Sync involves a database called the "Truth" If this database has corrupted data then it will keep repopulating the duplicates and/or other problems over and over. You can reset the Truth and create a clean primary source to be used. This has solved the problem for some users. Once you get your primary source correct, back it up! Keep us updated on your results. How to reset Sync Services <http://www.entourage.mvps.org/troubleshoot/syncservices.html#ss2> Sync Basics: Replace Entourage items with Sync Services items Replace Sync Services items with Entourage items Merge Entourage items with Sync Services items The "Replace Entourage items" option will delete all items in Entourage and override them with the contents of the Sync Services truth. You'd want to do this if you haven't used Entourage in a while or you consider your cell phone's address book the primary "rule" for your contacts. The "Replace Sync Services" option makes Entourage the short-term rule. All contents within your truth will be deleted and replaced with Entourage items. In this case, all contacts in your Address Book app would be deleted and then replaced with those from the address book selected in Entourage. This is useful if you've been living in a two-address book world (as I have) with Entourage as your primary address book. The "Merge" option is the safest option. Nothing gets deleted. Items in the Sync Services truth go into Entourage and items within Entourage go into the Sync Services truth. This can be a bit messy, causing duplication, or unwanted items--but your data is pretty much guaranteed to remain. Generally, I'd always recommend "Merge" with a clean-up later on (remember, all future deletions/modifications will get synched from this point forward). After selecting one of these options, all changes in anything that talks to the truth will be synchronized to any application that listens. -- Diane -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
