I tried using the Merge Entourage items with Sync Services items and once again I have a few thousand duplicate calendar events. In addition, I can no longer get my contacts to sync at all. When I make a change to a contact in the Apple Address Book the changes are no longer reflected in Entourage and vice versa.
I am at my wits end with these ongoing syncing issues. I am almost ready to ditch Entourage for Apple Mail. on 8/4/08 6:22 PM, Diane Ross <[EMAIL PROTECTED]> wrote: > Mike Dano wrote: > >> Is there a way that I can use my Leopard Address Book as my master contact >> list instead of Entourage? > > Below are the basics. However, I'm not sure exactly what happens after the > initial sync. Entourage's fields do not match up exactly with some of Apple > Mail. Groups are one big problem. I suggest all group members be included in > your Address Book contacts for both applications. Assign them a category to > show what group they belong to. This way you can export your groups as tab > delimited file in Entourage. A tab delimited file (text file that is > generic) You can open this in Excel to modify. Most email clients can import > a tab delimited file. > > Sync involves a database called the "Truth" If this database has corrupted > data then it will keep repopulating the duplicates and/or other problems > over and over. > > You can reset the Truth and create a clean primary source to be used. This > has solved the problem for some users. Once you get your primary source > correct, back it up! > > Keep us updated on your results. > > How to reset Sync Services > > <http://www.entourage.mvps.org/troubleshoot/syncservices.html#ss2> > > Sync Basics: > > Replace Entourage items with Sync Services items > Replace Sync Services items with Entourage items > Merge Entourage items with Sync Services items > > The "Replace Entourage items" option will delete all items in Entourage and > override them with the contents of the Sync Services truth. You'd want to do > this if you haven't used Entourage in a while or you consider your cell > phone's address book the primary "rule" for your contacts. > > The "Replace Sync Services" option makes Entourage the short-term rule. All > contents within your truth will be deleted and replaced with Entourage > items. In this case, all contacts in your Address Book app would be deleted > and then replaced with those from the address book selected in Entourage. > This is useful if you've been living in a two-address book world (as I have) > with Entourage as your primary address book. > > The "Merge" option is the safest option. Nothing gets deleted. Items in the > Sync Services truth go into Entourage and items within Entourage go into the > Sync Services truth. This can be a bit messy, causing duplication, or > unwanted items--but your data is pretty much guaranteed to remain. > Generally, I'd always recommend "Merge" with a clean-up later on (remember, > all future deletions/modifications will get synched from this point > forward). > > After selecting one of these options, all changes in anything that talks to > the truth will be synchronized to any application that listens. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
