Hi Mike: Thanks for your e-mail. I had a little fiasco myself as well about the lens. To have a peace of mind, I went to the store and exchanged for another one. This one seemed to have a lot less jitter during focusing and t's from the same batch (the SN is off by only a few). When I got home, I examined the lens under normal light (things that I usually do with my new lenses). Guess what, I found a scratch on third or fourth elements! So, I had to go down to the store and exchange for another one!! Fortunately, the sales was pretty understanding but it would be the last exchange. Any further problem, I would have to deal with Canon directly... Anyway, I thought my luck would turn better then... How wrong I was. The sales gave another one. I examined it and it looked really good. No jitter. No scratch. Only thing was the warranty card looked a bit different... the color was in a different red. I thought it was an old stock or something. Anyway, the guy assured me that lens was brand new... When I got home, my phone rang and it was the sales! He told me he had mistakenly given me an used lens! Boy... So, I brought the lens down and got a new one... eventually. Tried it out tonight. The jitter is somewhat less on my 3 and 5. But I could occasionally hear some rubbing noise when I had moved the lens up and down with IS at 135mm. I don't remember I hear that with the other two... could it be this lens is extra new? Not sure. Any thoughts?
It would nice if you could send the repair list to me privately just in case. :) Anyway, I might call up Canon tomorrow and find out about this rubbing noise. Bottomline, it seems the QA of this lens isn't so good or it's just this batch. I must say this is the first time I encounter such thing. Thanks again, Gary > ----- Original Message ----- > From: "Mike Herkes" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> > Sent: Tuesday, January 29, 2002 9:52 AM > Subject: Re: 28-135 IS with EOS3/5 Question > > > > Gary, I had a similar problem with mine, or at least it sounds like > > it. The only difference was that mine would actually stick at around 120 > > (I think that was it). With a little extra coaxing it would then move on > > past that point. I do not remember off hand exactly what they repaired, > > but I needed my lens for the weekend and Canon fixed it in two days, but I > > live close to the repair facility, so I could take it in and pick it > > up. As far as taking it back, check with where you purchased it. I > bought > > my first one and it had junk floating between the elements. I took it > > right back and they gave me another one. The problem I described above > did > > not creep up until 2 months later. By that time I had filled out my > > warranty card and sent it off to get my rebates. The store would not > > exchange it once the card was filled out. Whether this is true or not, I > > was told that Canon will not replace and issue a new warranty card for any > > product. So, once you fill out that card, you have to deal with Canon to > > get any repairs, etc. I did not go any further with it just because I had > > to do something to have the lens for the weekend. Canon fixed it for free > > and in the two days I mentioned. > > > > If you need more info on what they actually fixed, let me know and I will > > dig out the repair order. > > > > Mike > > > > > > > > > > > > > > > > At 09:22 AM 01/28/2002 -0300, you wrote: > > >----- Original Message ----- > > >From: "Gary Lim" <[EMAIL PROTECTED]> > > >To: <[EMAIL PROTECTED]> > > >Sent: Sunday, January 27, 2002 4:52 PM > > >Subject: 28-135 IS with EOS3/5 Question > > > > > > > > > > Hi all: > > > > > > > > I just got my 28-135 IS a few days ago and like it very much (an > upgrade > > > > from my 28-70 f3.5-4.5). But I found something funny about it. When > I > > >was > > > > shooting it with EOS 5, I found the picture jittered a bit during > > >focusing. > > > > However, I don't seem to get the same problem with EOS 3. Is this > normal? > > > > Also, the zoom ring is slightly stiffer when I zoomed beyond 100. I > > >noticed > > > > the barrel actually contracts inward. Is this reason why it's > stiffer? > > >The > > > > pictures from the lens turn out to be pretty good (thanks to IS). But > if > > > > there is any known problem, I'd like to get it resolved b4 it's too > late > > >(I > > > > can get it exchanged within the first week or so...). Any comments? > > > > > > > > Thanks, > > > > > > > > Gary > > > > > >Hi Gary, I did the same thing, and it is normal. You will be pretty > happie > > >with your lens. > > > > > >Fred > > > > > > * **** ******* *********************************************************** * For list instructions, including unsubscribe, see: * http://www.a1.nl/phomepag/markerink/eos_list.htm ***********************************************************
