Hal Pomeranz wrote:

> Still, I'm left feeling rather unsatisfied since this whole resolution
> process has been mostly a big bunch of unexplainable voodoo and all
> I'm left with is a bunch of unanswered questions.

That's how 99% of the people using the Internet feel all the time.
Somehow they cope anyway.

> Has anybody ever succeeded in getting past Comcast's first tier customer 
> support people and actually talked to somebody there who understands 
> networking?

I knew (@home founder) Milo Medin when he was an undergraduate at Cal...

-- 
Bob Miller                              K<bob>
kbobsoft software consulting
http://kbobsoft.com                     [EMAIL PROTECTED]
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