Can’t really answer the questions as I have not tried to get any of this 
information.  In Canada the car only comes with the battery.   Mine was bought 
in late 2013 and is a 2014 model year.  So far I have just taken it in once per 
year for their checkup routine and the battery seems to only get better - 
probably as I get better at driving it.

Regards,
Lawrence Harris
[email protected]




> On Oct 23, 2017, at 13:38, mark hanson <[email protected]> wrote:
> 
> Hi Lawrence,
>  
> The Smart ED was my first choice for a factory EV until I found out I 
> couldn’t get the shop manual or a OBD-2 CanBus reader like the LeafSpy I have 
> on the Leaf.  Then the wheeler dealer told me it had half the battery 
> warranty since it was half a car (not the standard 100K 8 year) OR I had to 
> make monthly battery payments (about $99?) or buy the battery for $5K extra 
> (on top of what I paid for a used Smart).  In addition I had to TOW it to 
> Wash DC once a year (I’m 250 miles away in Roanoke and both Mercedes dealers 
> here said they have nothing to do with Smarts) to have them tweak stuff to 
> keep the battery warranty in effect.  Smart *really* needs a Smart 
> dealership!  Not the bastard child of Mercedes…
>  
> Have they changed any of their policies or are they still trying to UNSELL 
> their EV’s?
>  
> I currently own a Leaf and a Spark, like both but the Leaf has more service 
> info (thanks to Cor etc, not wheeler dealers).  The Spark handles better, 
> more fun to drive/park – but I hope it never breaks, would be harder to fix, 
> the polar opposite of my last conversion www.evalbum.com/4346 
> <http://www.evalbum.com/4346> .
>  
> Have a renewable energy day,
>  
> Mark
>  
> Mark E. Hanson
> 184 Vista Lane
> Fincastle, VA 24090
> 540-473-1248 phone & FAX, 540-816-0812 cell
> REEVA: community service RE & EV project club
> Website: www.REEVAdiy.org <http://www.reevadiy.org/>  (See Project Gallery)
> UL Certified PV Installer
> My RE&EV Circuits: www.EVDL.org/lib/mh <http://www.evdl.org/lib/mh>  
> FREE Solar EV Charging! ; http://www.WeatherLink.com/user/MarkHansonREEVA 
> <http://www.weatherlink.com/user/MarkHansonREEVA>
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