One more thing... looks like he's not on Plone 3.x, given the lack of
a "only in this section" search checkbox. But then again he may not
want to be told that he should try to upgrade. :-/
On Nov 2, 2008, at 12:03 PM, Karl Horak wrote:
While trolling the web for Plone stats, I came across a seriously
negative
webpage (on a Plone site!?) obviously by a frustrated Plone user.
His web
posting is titled "Operation Ditch Plone." Please see
http://mapserver.gis.umn.edu/development/rfc/ms-rfc-46
http://mapserver.gis.umn.edu/development/rfc/ms-rfc-46 . This item
is a
Sept. 2008 posting with nothing new being added recently, so there
may be
time for a positive intervention. This brings to mind two issues.
1) Specifically, how can the Plone community reach out and help
Howard and
his users? Can this Plone site be saved?
2) More generally, how can we locate and identify frustrated Plone
admins
and mitigate any negativity? Can we set up a formal process to
track sites
in danger of falling off the Plone wagon? Would it be possible to
assign a
POC who could act as a liaison between their admin(s) and Plone tech
support?
I think it would be valuable if the Plone community had a process that
tracks frustrated users and implementers, reach out to them even
when they
haven't asked or don't know how to ask for help, give them the TLC
they
need, and minimize the consequences of failed Plone projects.
Some of the input that identifies floundering Plone sites would come
from
the technical support lists and channels, but some could come from
people
who stumble upon negative blogs and rants on the web.
I'd appreciate hearing from others about if and/or how we should be
attempting this. If someone with a stronger server admin background
wants
to help Howard directly, I'd appreciate hearing about that, too.
--
View this message in context:
http://n2.nabble.com/Operation-Ditch-Plone-tp1446111p1446111.html
Sent from the Evangelism mailing list archive at Nabble.com.
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