Thank you, Andrea. I appreciate your help.
*Dawn Dale, PINES Services Specialist - Circulation* ------------------------------ Georgia Public Library Service 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 (404) 291-2800, [email protected] <https://www.facebook.com/georgialibraries> <https://www.twitter.com/georgialibs> <https://www.instagram.com/georgialibraries/> Join our email list <http://georgialibraries.org/subscription> for stories of Georgia libraries making an impact in our communities. On Tue, Dec 22, 2020 at 6:01 PM Andrea Buntz Neiman < [email protected]> wrote: > Hmm. The only other thing I can think to double check is the library > setting - make sure that that location has curbside pickup set to TRUE? > > Though if you were able to see the Curbside menu item, that means the > setting should be enabled. I'm stumped! > > Like I said, I've not encountered the "0 holds available" message unless > the hold wasn't ready, or the hold WAS ready but ready elsewhere. > > On Tue, Dec 22, 2020, 5:14 PM Dawn Dale <[email protected]> > wrote: > >> Yes, here are the holds the pickup location is the same as the work >> station. >> >> [image: image.png] >> >> Thanks for your thoughts! >> >> >> >> *Dawn Dale, PINES Services Specialist - Circulation* >> >> ------------------------------ >> >> Georgia Public Library Service >> >> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >> >> (404) 291-2800, [email protected] >> >> <https://www.facebook.com/georgialibraries> >> <https://www.twitter.com/georgialibs> >> <https://www.instagram.com/georgialibraries/> >> >> Join our email list <http://georgialibraries.org/subscription> for >> stories of Georgia libraries making an impact in our communities. >> >> >> >> On Tue, Dec 22, 2020 at 5:09 PM Dawn Dale <[email protected]> >> wrote: >> >>> Let me double check then. Maybe I overlooked something. >>> >>> >>> >>> *Dawn Dale, PINES Services Specialist - Circulation* >>> >>> ------------------------------ >>> >>> Georgia Public Library Service >>> >>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >>> >>> (404) 291-2800, [email protected] >>> >>> <https://www.facebook.com/georgialibraries> >>> <https://www.twitter.com/georgialibs> >>> <https://www.instagram.com/georgialibraries/> >>> >>> Join our email list <http://georgialibraries.org/subscription> for >>> stories of Georgia libraries making an impact in our communities. >>> >>> >>> >>> On Tue, Dec 22, 2020 at 5:04 PM Andrea Buntz Neiman < >>> [email protected]> wrote: >>> >>>> Hi Dawn, >>>> >>>> Hmm, I was asking because your screenshot shows "0 ready holds at this >>>> location" for the searched patron - in my testing, I've only seen that when >>>> a hold was either ready for pickup at a different location, or not yet >>>> ready for pickup. Sorry to not be more helpful! >>>> >>>> ABN >>>> >>>> On Tue, Dec 22, 2020 at 5:00 PM Dawn Dale <[email protected]> >>>> wrote: >>>> >>>>> Hi Andrea, >>>>> >>>>> Yes, it is ready for pickup at the OU workstation library. >>>>> >>>>> Thanks, >>>>> >>>>> >>>>> >>>>> *Dawn Dale, PINES Services Specialist - Circulation* >>>>> >>>>> ------------------------------ >>>>> >>>>> Georgia Public Library Service >>>>> >>>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >>>>> >>>>> (404) 291-2800, [email protected] >>>>> >>>>> <https://www.facebook.com/georgialibraries> >>>>> <https://www.twitter.com/georgialibs> >>>>> <https://www.instagram.com/georgialibraries/> >>>>> >>>>> Join our email list <http://georgialibraries.org/subscription> for >>>>> stories of Georgia libraries making an impact in our communities. >>>>> >>>>> >>>>> >>>>> On Tue, Dec 22, 2020 at 4:52 PM Andrea Buntz Neiman < >>>>> [email protected]> wrote: >>>>> >>>>>> Hi Dawn, >>>>>> >>>>>> The hold has to be captured & on the holds shelf in order to schedule >>>>>> a pickup - are you sure that you have a hold ready for pickup at your >>>>>> test >>>>>> workstation's OU? That's my first guess. >>>>>> >>>>>> HTH, >>>>>> ABN >>>>>> >>>>>> On Tue, Dec 22, 2020 at 4:42 PM Dawn Dale <[email protected]> >>>>>> wrote: >>>>>> >>>>>>> I am testing the curbside deliver module before we go live with it. >>>>>>> When trying to schedule an appointment the appointment times will not >>>>>>> display. I am attaching a screenshot to show you what I mean. Can anyone >>>>>>> help with this? >>>>>>> >>>>>>> I have tried checking the closed dates and operating hours to be >>>>>>> sure they are not interfering in any way. I have also checked to be sure >>>>>>> the holds have not expired. I can't think of anything else that would be >>>>>>> causing this to happen. >>>>>>> >>>>>>> Thanks, >>>>>>> >>>>>>> [image: image.png] >>>>>>> >>>>>>> >>>>>>> >>>>>>> *Dawn Dale, PINES Services Specialist - Circulation* >>>>>>> >>>>>>> ------------------------------ >>>>>>> >>>>>>> Georgia Public Library Service >>>>>>> >>>>>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >>>>>>> >>>>>>> (404) 291-2800, [email protected] >>>>>>> >>>>>>> <https://www.facebook.com/georgialibraries> >>>>>>> <https://www.twitter.com/georgialibs> >>>>>>> <https://www.instagram.com/georgialibraries/> >>>>>>> >>>>>>> Join our email list <http://georgialibraries.org/subscription> for >>>>>>> stories of Georgia libraries making an impact in our communities. >>>>>>> >>>>>>> _______________________________________________ >>>>>>> Evergreen-general mailing list >>>>>>> [email protected] >>>>>>> >>>>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> Andrea Buntz Neiman >>>>>> Project Manager for Software Development >>>>>> Equinox Open Library Initiative >>>>>> [email protected] >>>>>> 1-877-OPEN-ILS (673-6457) x5583 >>>>>> *www.equinoxinitiative.org <http://www.equinoxinitiative.org>* >>>>>> _______________________________________________ >>>>>> Evergreen-general mailing list >>>>>> [email protected] >>>>>> >>>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>>> >>>>> _______________________________________________ >>>>> Evergreen-general mailing list >>>>> [email protected] >>>>> >>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>> >>>> >>>> >>>> -- >>>> Andrea Buntz Neiman >>>> Project Manager for Software Development >>>> Equinox Open Library Initiative >>>> [email protected] >>>> 1-877-OPEN-ILS (673-6457) x5583 >>>> *www.equinoxinitiative.org <http://www.equinoxinitiative.org>* >>>> _______________________________________________ >>>> Evergreen-general mailing list >>>> [email protected] >>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>> >>> _______________________________________________ >> Evergreen-general mailing list >> [email protected] >> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >> > _______________________________________________ > Evergreen-general mailing list > [email protected] > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >
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