Hi, this can happen when the curbside service isn’t listed as a publicly available service in opensrf_core.xml. It will be defined and configured in opensrf.xml (and it is, or things would be real busted) but with it missing from opensrf_core.xml things will be broken in subtle ways like this.
To fix it, add the line <service>open-ils.curbside</service> to the public router section near the top of opensrf_core.xml and then restart opensrf. Additionally, if you’re testing 3.6 you may need to add another line for open-ils.courses if it’s missing or course reserves won’t work correctly either. Jason -- Jason Boyer Senior System Administrator Equinox Open Library Initiative phone: +1 (877) Open-ILS (673-6457) email: [email protected] web: https://EquinoxInitiative.org/ > On Dec 23, 2020, at 9:40 AM, Dawn Dale <[email protected]> wrote: > > Thank you, Andrea. I appreciate your help. > > > > Dawn Dale, PINES Services Specialist - Circulation > > Georgia Public Library Service > 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 > (404) 291-2800, [email protected] <mailto:[email protected]> > > <https://www.facebook.com/georgialibraries> > <https://www.twitter.com/georgialibs> > <https://www.instagram.com/georgialibraries/> > > Join our email list <http://georgialibraries.org/subscription> for stories of > Georgia libraries making an impact in our communities. > > > > On Tue, Dec 22, 2020 at 6:01 PM Andrea Buntz Neiman > <[email protected] <mailto:[email protected]>> > wrote: > Hmm. The only other thing I can think to double check is the library setting > - make sure that that location has curbside pickup set to TRUE? > > Though if you were able to see the Curbside menu item, that means the setting > should be enabled. I'm stumped! > > Like I said, I've not encountered the "0 holds available" message unless the > hold wasn't ready, or the hold WAS ready but ready elsewhere. > > On Tue, Dec 22, 2020, 5:14 PM Dawn Dale <[email protected] > <mailto:[email protected]>> wrote: > Yes, here are the holds the pickup location is the same as the work station. > > > > Thanks for your thoughts! > > > > Dawn Dale, PINES Services Specialist - Circulation > > Georgia Public Library Service > 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 > (404) 291-2800, [email protected] <mailto:[email protected]> > > <https://www.facebook.com/georgialibraries> > <https://www.twitter.com/georgialibs> > <https://www.instagram.com/georgialibraries/> > > Join our email list <http://georgialibraries.org/subscription> for stories of > Georgia libraries making an impact in our communities. > > > > On Tue, Dec 22, 2020 at 5:09 PM Dawn Dale <[email protected] > <mailto:[email protected]>> wrote: > Let me double check then. Maybe I overlooked something. > > > > > Dawn Dale, PINES Services Specialist - Circulation > > Georgia Public Library Service > 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 > (404) 291-2800, [email protected] <mailto:[email protected]> > > <https://www.facebook.com/georgialibraries> > <https://www.twitter.com/georgialibs> > <https://www.instagram.com/georgialibraries/> > > Join our email list <http://georgialibraries.org/subscription> for stories of > Georgia libraries making an impact in our communities. > > > > On Tue, Dec 22, 2020 at 5:04 PM Andrea Buntz Neiman > <[email protected] <mailto:[email protected]>> > wrote: > Hi Dawn, > > Hmm, I was asking because your screenshot shows "0 ready holds at this > location" for the searched patron - in my testing, I've only seen that when a > hold was either ready for pickup at a different location, or not yet ready > for pickup. Sorry to not be more helpful! > > ABN > > On Tue, Dec 22, 2020 at 5:00 PM Dawn Dale <[email protected] > <mailto:[email protected]>> wrote: > Hi Andrea, > > Yes, it is ready for pickup at the OU workstation library. > > Thanks, > > > > Dawn Dale, PINES Services Specialist - Circulation > > Georgia Public Library Service > 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 > (404) 291-2800, [email protected] <mailto:[email protected]> > > <https://www.facebook.com/georgialibraries> > <https://www.twitter.com/georgialibs> > <https://www.instagram.com/georgialibraries/> > > Join our email list <http://georgialibraries.org/subscription> for stories of > Georgia libraries making an impact in our communities. > > > > On Tue, Dec 22, 2020 at 4:52 PM Andrea Buntz Neiman > <[email protected] <mailto:[email protected]>> > wrote: > Hi Dawn, > > The hold has to be captured & on the holds shelf in order to schedule a > pickup - are you sure that you have a hold ready for pickup at your test > workstation's OU? That's my first guess. > > HTH, > ABN > > On Tue, Dec 22, 2020 at 4:42 PM Dawn Dale <[email protected] > <mailto:[email protected]>> wrote: > I am testing the curbside deliver module before we go live with it. When > trying to schedule an appointment the appointment times will not display. I > am attaching a screenshot to show you what I mean. Can anyone help with this? > > I have tried checking the closed dates and operating hours to be sure they > are not interfering in any way. I have also checked to be sure the holds have > not expired. I can't think of anything else that would be causing this to > happen. > > Thanks, > > > > > > Dawn Dale, PINES Services Specialist - Circulation > > Georgia Public Library Service > 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 > (404) 291-2800, [email protected] <mailto:[email protected]> > > <https://www.facebook.com/georgialibraries> > <https://www.twitter.com/georgialibs> > <https://www.instagram.com/georgialibraries/> > > Join our email list <http://georgialibraries.org/subscription> for stories of > Georgia libraries making an impact in our communities. > > _______________________________________________ > Evergreen-general mailing list > [email protected] > <mailto:[email protected]> > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general > <http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general> > > > -- > Andrea Buntz Neiman > Project Manager for Software Development > Equinox Open Library Initiative > [email protected] <mailto:[email protected]> > 1-877-OPEN-ILS (673-6457) x5583 > www.equinoxinitiative.org <http://www.equinoxinitiative.org/> > _______________________________________________ > Evergreen-general mailing list > [email protected] > <mailto:[email protected]> > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general > <http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general> > _______________________________________________ > Evergreen-general mailing list > [email protected] > <mailto:[email protected]> > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general > <http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general> > > > -- > Andrea Buntz Neiman > Project Manager for Software Development > Equinox Open Library Initiative > [email protected] <mailto:[email protected]> > 1-877-OPEN-ILS (673-6457) x5583 > www.equinoxinitiative.org <http://www.equinoxinitiative.org/> > _______________________________________________ > Evergreen-general mailing list > [email protected] > <mailto:[email protected]> > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general > <http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general> > _______________________________________________ > Evergreen-general mailing list > [email protected] > <mailto:[email protected]> > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general > <http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general> > _______________________________________________ > Evergreen-general mailing list > [email protected] > <mailto:[email protected]> > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general > <http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general> > _______________________________________________ > Evergreen-general mailing list > [email protected] > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
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