I have a few more questions about curbside. Is there anywhere all appointments can be seen by staff? Where do you change an appointment when a patron calls? I am not seeing an edit appointment and can only see appointments that are within the next 30 minutes.
Thanks, *Dawn Dale, PINES Services Specialist - Circulation* ------------------------------ Georgia Public Library Service 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 (404) 291-2800, [email protected] <https://www.facebook.com/georgialibraries> <https://www.twitter.com/georgialibs> <https://www.instagram.com/georgialibraries/> Join our email list <http://georgialibraries.org/subscription> for stories of Georgia libraries making an impact in our communities. On Wed, Dec 23, 2020 at 10:19 AM Dawn Dale <[email protected]> wrote: > Thank you, Jason. We will give this a try. > > > > *Dawn Dale, PINES Services Specialist - Circulation* > > ------------------------------ > > Georgia Public Library Service > > 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 > > (404) 291-2800, [email protected] > > <https://www.facebook.com/georgialibraries> > <https://www.twitter.com/georgialibs> > <https://www.instagram.com/georgialibraries/> > > Join our email list <http://georgialibraries.org/subscription> for > stories of Georgia libraries making an impact in our communities. > > > > On Wed, Dec 23, 2020 at 10:18 AM Jason Boyer <[email protected]> > wrote: > >> Hi, this can happen when the curbside service isn’t listed as a publicly >> available service in opensrf_core.xml. It will be defined and configured in >> opensrf.xml (and it is, or things would be real busted) but with it missing >> from opensrf_core.xml things will be broken in subtle ways like this. >> >> To fix it, add the line >> <service>open-ils.curbside</service> >> to the public router section near the top of opensrf_core.xml and then >> restart opensrf. Additionally, if you’re testing 3.6 you may need to add >> another line for open-ils.courses if it’s missing or course reserves won’t >> work correctly either. >> >> Jason >> >> -- >> Jason Boyer >> Senior System Administrator >> Equinox Open Library Initiative >> phone: +1 (877) Open-ILS (673-6457) >> email: [email protected] <[email protected]> >> web: https://EquinoxInitiative.org/ >> >> On Dec 23, 2020, at 9:40 AM, Dawn Dale <[email protected]> >> wrote: >> >> Thank you, Andrea. I appreciate your help. >> >> >> *Dawn Dale, PINES Services Specialist - Circulation* >> >> ------------------------------ >> >> Georgia Public Library Service >> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >> (404) 291-2800, [email protected] >> >> <https://www.facebook.com/georgialibraries> >> <https://www.twitter.com/georgialibs> >> <https://www.instagram.com/georgialibraries/> >> >> Join our email list <http://georgialibraries.org/subscription> for >> stories of Georgia libraries making an impact in our communities. >> >> >> >> On Tue, Dec 22, 2020 at 6:01 PM Andrea Buntz Neiman < >> [email protected]> wrote: >> >>> Hmm. The only other thing I can think to double check is the library >>> setting - make sure that that location has curbside pickup set to TRUE? >>> >>> Though if you were able to see the Curbside menu item, that means the >>> setting should be enabled. I'm stumped! >>> >>> Like I said, I've not encountered the "0 holds available" message unless >>> the hold wasn't ready, or the hold WAS ready but ready elsewhere. >>> >>> On Tue, Dec 22, 2020, 5:14 PM Dawn Dale <[email protected]> >>> wrote: >>> >>>> Yes, here are the holds the pickup location is the same as the work >>>> station. >>>> >>>> [image: image.png] >>>> >>>> Thanks for your thoughts! >>>> >>>> >>>> *Dawn Dale, PINES Services Specialist - Circulation* >>>> >>>> ------------------------------ >>>> >>>> Georgia Public Library Service >>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >>>> (404) 291-2800, [email protected] >>>> >>>> <https://www.facebook.com/georgialibraries> >>>> <https://www.twitter.com/georgialibs> >>>> <https://www.instagram.com/georgialibraries/> >>>> >>>> Join our email list <http://georgialibraries.org/subscription> for >>>> stories of Georgia libraries making an impact in our communities. >>>> >>>> >>>> >>>> On Tue, Dec 22, 2020 at 5:09 PM Dawn Dale <[email protected]> >>>> wrote: >>>> >>>>> Let me double check then. Maybe I overlooked something. >>>>> >>>>> >>>>> >>>>> *Dawn Dale, PINES Services Specialist - Circulation* >>>>> >>>>> ------------------------------ >>>>> >>>>> Georgia Public Library Service >>>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >>>>> (404) 291-2800, [email protected] >>>>> >>>>> <https://www.facebook.com/georgialibraries> >>>>> <https://www.twitter.com/georgialibs> >>>>> <https://www.instagram.com/georgialibraries/> >>>>> >>>>> Join our email list <http://georgialibraries.org/subscription> for >>>>> stories of Georgia libraries making an impact in our communities. >>>>> >>>>> >>>>> >>>>> On Tue, Dec 22, 2020 at 5:04 PM Andrea Buntz Neiman < >>>>> [email protected]> wrote: >>>>> >>>>>> Hi Dawn, >>>>>> >>>>>> Hmm, I was asking because your screenshot shows "0 ready holds at >>>>>> this location" for the searched patron - in my testing, I've only seen >>>>>> that >>>>>> when a hold was either ready for pickup at a different location, or not >>>>>> yet >>>>>> ready for pickup. Sorry to not be more helpful! >>>>>> >>>>>> ABN >>>>>> >>>>>> On Tue, Dec 22, 2020 at 5:00 PM Dawn Dale <[email protected]> >>>>>> wrote: >>>>>> >>>>>>> Hi Andrea, >>>>>>> >>>>>>> Yes, it is ready for pickup at the OU workstation library. >>>>>>> >>>>>>> Thanks, >>>>>>> >>>>>>> >>>>>>> *Dawn Dale, PINES Services Specialist - Circulation* >>>>>>> >>>>>>> ------------------------------ >>>>>>> >>>>>>> Georgia Public Library Service >>>>>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >>>>>>> (404) 291-2800, [email protected] >>>>>>> >>>>>>> <https://www.facebook.com/georgialibraries> >>>>>>> <https://www.twitter.com/georgialibs> >>>>>>> <https://www.instagram.com/georgialibraries/> >>>>>>> >>>>>>> Join our email list <http://georgialibraries.org/subscription> for >>>>>>> stories of Georgia libraries making an impact in our communities. >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Tue, Dec 22, 2020 at 4:52 PM Andrea Buntz Neiman < >>>>>>> [email protected]> wrote: >>>>>>> >>>>>>>> Hi Dawn, >>>>>>>> >>>>>>>> The hold has to be captured & on the holds shelf in order to >>>>>>>> schedule a pickup - are you sure that you have a hold ready for pickup >>>>>>>> at >>>>>>>> your test workstation's OU? That's my first guess. >>>>>>>> >>>>>>>> HTH, >>>>>>>> ABN >>>>>>>> >>>>>>>> On Tue, Dec 22, 2020 at 4:42 PM Dawn Dale < >>>>>>>> [email protected]> wrote: >>>>>>>> >>>>>>>>> I am testing the curbside deliver module before we go live with >>>>>>>>> it. When trying to schedule an appointment the appointment times >>>>>>>>> will not >>>>>>>>> display. I am attaching a screenshot to show you what I mean. Can >>>>>>>>> anyone >>>>>>>>> help with this? >>>>>>>>> >>>>>>>>> I have tried checking the closed dates and operating hours to be >>>>>>>>> sure they are not interfering in any way. I have also checked to be >>>>>>>>> sure >>>>>>>>> the holds have not expired. I can't think of anything else that would >>>>>>>>> be >>>>>>>>> causing this to happen. >>>>>>>>> >>>>>>>>> Thanks, >>>>>>>>> >>>>>>>>> [image: image.png] >>>>>>>>> >>>>>>>>> >>>>>>>>> *Dawn Dale, PINES Services Specialist - Circulation* >>>>>>>>> >>>>>>>>> ------------------------------ >>>>>>>>> >>>>>>>>> Georgia Public Library Service >>>>>>>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >>>>>>>>> (404) 291-2800, [email protected] >>>>>>>>> >>>>>>>>> <https://www.facebook.com/georgialibraries> >>>>>>>>> <https://www.twitter.com/georgialibs> >>>>>>>>> <https://www.instagram.com/georgialibraries/> >>>>>>>>> >>>>>>>>> Join our email list <http://georgialibraries.org/subscription> for >>>>>>>>> stories of Georgia libraries making an impact in our communities. >>>>>>>>> >>>>>>>>> _______________________________________________ >>>>>>>>> Evergreen-general mailing list >>>>>>>>> [email protected] >>>>>>>>> >>>>>>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> Andrea Buntz Neiman >>>>>>>> Project Manager for Software Development >>>>>>>> Equinox Open Library Initiative >>>>>>>> [email protected] >>>>>>>> 1-877-OPEN-ILS (673-6457) x5583 >>>>>>>> *www.equinoxinitiative.org <http://www.equinoxinitiative.org/>* >>>>>>>> _______________________________________________ >>>>>>>> Evergreen-general mailing list >>>>>>>> [email protected] >>>>>>>> >>>>>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>>>>> >>>>>>> _______________________________________________ >>>>>>> Evergreen-general mailing list >>>>>>> [email protected] >>>>>>> >>>>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> Andrea Buntz Neiman >>>>>> Project Manager for Software Development >>>>>> Equinox Open Library Initiative >>>>>> [email protected] >>>>>> 1-877-OPEN-ILS (673-6457) x5583 >>>>>> *www.equinoxinitiative.org <http://www.equinoxinitiative.org/>* >>>>>> _______________________________________________ >>>>>> Evergreen-general mailing list >>>>>> [email protected] >>>>>> >>>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>>> >>>>> _______________________________________________ >>>> Evergreen-general mailing list >>>> [email protected] >>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>> >>> _______________________________________________ >>> Evergreen-general mailing list >>> [email protected] >>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>> >> _______________________________________________ >> Evergreen-general mailing list >> [email protected] >> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >> >> >> _______________________________________________ >> Evergreen-general mailing list >> [email protected] >> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >> >
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