Thank you, Jason. We will give this a try.
*Dawn Dale, PINES Services Specialist - Circulation* ------------------------------ Georgia Public Library Service 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 (404) 291-2800, [email protected] <https://www.facebook.com/georgialibraries> <https://www.twitter.com/georgialibs> <https://www.instagram.com/georgialibraries/> Join our email list <http://georgialibraries.org/subscription> for stories of Georgia libraries making an impact in our communities. On Wed, Dec 23, 2020 at 10:18 AM Jason Boyer <[email protected]> wrote: > Hi, this can happen when the curbside service isn’t listed as a publicly > available service in opensrf_core.xml. It will be defined and configured in > opensrf.xml (and it is, or things would be real busted) but with it missing > from opensrf_core.xml things will be broken in subtle ways like this. > > To fix it, add the line > <service>open-ils.curbside</service> > to the public router section near the top of opensrf_core.xml and then > restart opensrf. Additionally, if you’re testing 3.6 you may need to add > another line for open-ils.courses if it’s missing or course reserves won’t > work correctly either. > > Jason > > -- > Jason Boyer > Senior System Administrator > Equinox Open Library Initiative > phone: +1 (877) Open-ILS (673-6457) > email: [email protected] <[email protected]> > web: https://EquinoxInitiative.org/ > > On Dec 23, 2020, at 9:40 AM, Dawn Dale <[email protected]> wrote: > > Thank you, Andrea. I appreciate your help. > > > *Dawn Dale, PINES Services Specialist - Circulation* > > ------------------------------ > > Georgia Public Library Service > 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 > (404) 291-2800, [email protected] > > <https://www.facebook.com/georgialibraries> > <https://www.twitter.com/georgialibs> > <https://www.instagram.com/georgialibraries/> > > Join our email list <http://georgialibraries.org/subscription> for > stories of Georgia libraries making an impact in our communities. > > > > On Tue, Dec 22, 2020 at 6:01 PM Andrea Buntz Neiman < > [email protected]> wrote: > >> Hmm. The only other thing I can think to double check is the library >> setting - make sure that that location has curbside pickup set to TRUE? >> >> Though if you were able to see the Curbside menu item, that means the >> setting should be enabled. I'm stumped! >> >> Like I said, I've not encountered the "0 holds available" message unless >> the hold wasn't ready, or the hold WAS ready but ready elsewhere. >> >> On Tue, Dec 22, 2020, 5:14 PM Dawn Dale <[email protected]> >> wrote: >> >>> Yes, here are the holds the pickup location is the same as the work >>> station. >>> >>> [image: image.png] >>> >>> Thanks for your thoughts! >>> >>> >>> *Dawn Dale, PINES Services Specialist - Circulation* >>> >>> ------------------------------ >>> >>> Georgia Public Library Service >>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >>> (404) 291-2800, [email protected] >>> >>> <https://www.facebook.com/georgialibraries> >>> <https://www.twitter.com/georgialibs> >>> <https://www.instagram.com/georgialibraries/> >>> >>> Join our email list <http://georgialibraries.org/subscription> for >>> stories of Georgia libraries making an impact in our communities. >>> >>> >>> >>> On Tue, Dec 22, 2020 at 5:09 PM Dawn Dale <[email protected]> >>> wrote: >>> >>>> Let me double check then. Maybe I overlooked something. >>>> >>>> >>>> >>>> *Dawn Dale, PINES Services Specialist - Circulation* >>>> >>>> ------------------------------ >>>> >>>> Georgia Public Library Service >>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >>>> (404) 291-2800, [email protected] >>>> >>>> <https://www.facebook.com/georgialibraries> >>>> <https://www.twitter.com/georgialibs> >>>> <https://www.instagram.com/georgialibraries/> >>>> >>>> Join our email list <http://georgialibraries.org/subscription> for >>>> stories of Georgia libraries making an impact in our communities. >>>> >>>> >>>> >>>> On Tue, Dec 22, 2020 at 5:04 PM Andrea Buntz Neiman < >>>> [email protected]> wrote: >>>> >>>>> Hi Dawn, >>>>> >>>>> Hmm, I was asking because your screenshot shows "0 ready holds at this >>>>> location" for the searched patron - in my testing, I've only seen that >>>>> when >>>>> a hold was either ready for pickup at a different location, or not yet >>>>> ready for pickup. Sorry to not be more helpful! >>>>> >>>>> ABN >>>>> >>>>> On Tue, Dec 22, 2020 at 5:00 PM Dawn Dale <[email protected]> >>>>> wrote: >>>>> >>>>>> Hi Andrea, >>>>>> >>>>>> Yes, it is ready for pickup at the OU workstation library. >>>>>> >>>>>> Thanks, >>>>>> >>>>>> >>>>>> *Dawn Dale, PINES Services Specialist - Circulation* >>>>>> >>>>>> ------------------------------ >>>>>> >>>>>> Georgia Public Library Service >>>>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >>>>>> (404) 291-2800, [email protected] >>>>>> >>>>>> <https://www.facebook.com/georgialibraries> >>>>>> <https://www.twitter.com/georgialibs> >>>>>> <https://www.instagram.com/georgialibraries/> >>>>>> >>>>>> Join our email list <http://georgialibraries.org/subscription> for >>>>>> stories of Georgia libraries making an impact in our communities. >>>>>> >>>>>> >>>>>> >>>>>> On Tue, Dec 22, 2020 at 4:52 PM Andrea Buntz Neiman < >>>>>> [email protected]> wrote: >>>>>> >>>>>>> Hi Dawn, >>>>>>> >>>>>>> The hold has to be captured & on the holds shelf in order to >>>>>>> schedule a pickup - are you sure that you have a hold ready for pickup >>>>>>> at >>>>>>> your test workstation's OU? That's my first guess. >>>>>>> >>>>>>> HTH, >>>>>>> ABN >>>>>>> >>>>>>> On Tue, Dec 22, 2020 at 4:42 PM Dawn Dale < >>>>>>> [email protected]> wrote: >>>>>>> >>>>>>>> I am testing the curbside deliver module before we go live with >>>>>>>> it. When trying to schedule an appointment the appointment times will >>>>>>>> not >>>>>>>> display. I am attaching a screenshot to show you what I mean. Can >>>>>>>> anyone >>>>>>>> help with this? >>>>>>>> >>>>>>>> I have tried checking the closed dates and operating hours to be >>>>>>>> sure they are not interfering in any way. I have also checked to be >>>>>>>> sure >>>>>>>> the holds have not expired. I can't think of anything else that would >>>>>>>> be >>>>>>>> causing this to happen. >>>>>>>> >>>>>>>> Thanks, >>>>>>>> >>>>>>>> [image: image.png] >>>>>>>> >>>>>>>> >>>>>>>> *Dawn Dale, PINES Services Specialist - Circulation* >>>>>>>> >>>>>>>> ------------------------------ >>>>>>>> >>>>>>>> Georgia Public Library Service >>>>>>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >>>>>>>> (404) 291-2800, [email protected] >>>>>>>> >>>>>>>> <https://www.facebook.com/georgialibraries> >>>>>>>> <https://www.twitter.com/georgialibs> >>>>>>>> <https://www.instagram.com/georgialibraries/> >>>>>>>> >>>>>>>> Join our email list <http://georgialibraries.org/subscription> for >>>>>>>> stories of Georgia libraries making an impact in our communities. >>>>>>>> >>>>>>>> _______________________________________________ >>>>>>>> Evergreen-general mailing list >>>>>>>> [email protected] >>>>>>>> >>>>>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> Andrea Buntz Neiman >>>>>>> Project Manager for Software Development >>>>>>> Equinox Open Library Initiative >>>>>>> [email protected] >>>>>>> 1-877-OPEN-ILS (673-6457) x5583 >>>>>>> *www.equinoxinitiative.org <http://www.equinoxinitiative.org/>* >>>>>>> _______________________________________________ >>>>>>> Evergreen-general mailing list >>>>>>> [email protected] >>>>>>> >>>>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>>>> >>>>>> _______________________________________________ >>>>>> Evergreen-general mailing list >>>>>> [email protected] >>>>>> >>>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>>> >>>>> >>>>> >>>>> -- >>>>> Andrea Buntz Neiman >>>>> Project Manager for Software Development >>>>> Equinox Open Library Initiative >>>>> [email protected] >>>>> 1-877-OPEN-ILS (673-6457) x5583 >>>>> *www.equinoxinitiative.org <http://www.equinoxinitiative.org/>* >>>>> _______________________________________________ >>>>> Evergreen-general mailing list >>>>> [email protected] >>>>> >>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>> >>>> _______________________________________________ >>> Evergreen-general mailing list >>> [email protected] >>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>> >> _______________________________________________ >> Evergreen-general mailing list >> [email protected] >> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >> > _______________________________________________ > Evergreen-general mailing list > [email protected] > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general > > > _______________________________________________ > Evergreen-general mailing list > [email protected] > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >
_______________________________________________ Evergreen-general mailing list [email protected] http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
