Matt,

First I would make sure that advanced features is checked under view in
AD users and computers. Then check under the exchanges advanced tab and
make sure the hide from Exchange address lists is not checked. If it is,
then uncheck it. It may take a minute to appear, but you should then be
able to see the user in the Address Book in Outlook.


D. David Davis III
Network Manager
Information Technology Department
Randolph-Macon Woman's College
[EMAIL PROTECTED]
 

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On 
> Behalf Of Matt Hoffman
> Sent: Monday, June 14, 2004 11:39
> To: Exchange Discussions
> Subject: Probably a Newbie Question
> 
> Exchange 2000, SP3:
> 
> I have a user that does not show up in the Global Address 
> List when viewed from within Outlook or when I try to find 
> her in the Address List in OWA.  The user does exist, and can 
> be seen within distribution lists that I have set up.  When I 
> type the user's alias in the send to field and have Outlook 
> do a lookup for that address, it does find it.  Most 
> importantly, when I preview the GAL from the Exchange System 
> Manager, her name is in the GAL, yet it doesn't show up for 
> the end-user.
> 
> This sounds like a permissions issue of sorts, but can 
> someone give me a clue where to start on this?  I haven't 
> been able to detect any difference in this user's account 
> from any other account (at least when looking at it within AD 
> Users and Computers).
> 
> Thanks much,
> 
> Matt
> 
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