Ahhh.  The old AV scanning the Exchange directories.  The eseutil info is the same you 
would have gotten here, but having PSS on the phone is a safeguard in case something 
unexpected were to happen.  I'm glad they got you back up and running.

Ben Winzenz, MCSE
MS Exchange MVP
MessageOne
 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Guy Stewart
Posted At: Thursday, July 01, 2004 3:38 PM
Posted To: swynk
Conversation: IS Problem in Exchange 5.5 , W32 Netsky
Subject: RE: IS Problem in Exchange 5.5 , W32 Netsky


Norton caught the virus, in the IS. i was told by PSS to excluded all the exchange 
folders for Nortor ( after that it has already been infected).
There seems to be no damage to the IS, but we did use the following Action
Plan:

=========

 

�       Stop the Information Store service.

�       Open the command prompt.

�       To repair the private information store,

 

Repair the database by running eseutil /p <Database Path>   (Ex: eseutil /p
"e:\mdbdata\priv.edb").

After repair please defrag the database by running eseutil /d <Database path> (Ex:
eseutil /d "e:\mdbdata\priv.edb")

Please run the integrity checker by executing isinteg -fix -priv -test alltests.

Rerun the isinteg until you see 0 errors and 0 warnings.

 

�       To repair the public information store

            

Repair the database by running eseutil /p <Database Path>   (Ex: eseutil /p
"e:\mdbdata\pub.edb").

After repair please defrag the database by running eseutil /d <Database path> (Ex:
eseutil /d "e:\mdbdata\pub.edb")

Please run the integrity checker by executing isinteg -fix -pub -test alltests.

Rerun the isinteg until you see 0 errors and 0 warnings.

Thanks
Guy 


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