That is the problem that we're having as well. When my users were here, I got the phones up and running, but in the field, no dice. Cingular hasn't been any help, even though I have a feeling that the problem (or some of it) is within their network.
How did you set up your phone for VPN? I wasn't even aware that was an option. Thanks, Erick -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Charlie Kaiser Sent: Monday, March 14, 2005 12:43 PM To: Exchange Discussions Subject: RE: Testing ActiveSync I've got one, but the tech support from Cingular/Motorola has been some of the worst I've ever seen. It took close to a month to get the ActiveSync working, but I'm going through a VPN to my exchange server rather than putting exchange out on the internet. I do like the phone, but I would not recommend to management that we buy them or use Cingular's service at this point. They never did figure out the issue; I extrapolated it from looking at a few hundred posts related to the issue... Cingular really needs to fix their tech support... ********************** Charlie Kaiser MCSE, CCNA Systems Engineer Essex Credit / Brickwalk 510 595 5083 ********************** > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Erick Thompson > Sent: Monday, March 14, 2005 12:33 PM > To: Exchange Discussions > Subject: RE: Testing ActiveSync > > Amen to that! I would like one of those MPx220 phones. They are pretty > slick... > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Larry Wahlers > Sent: Monday, March 14, 2005 12:05 PM > To: Exchange Discussions > Subject: RE: Testing ActiveSync > > We've been testing it, and it seems to work just fine. I have a > Motorola MPx220 phone, Cingular service. > > But, as you say below, if you don't have an ActiveSync-supported > device, I don't know how you can troubleshoot! Maybe it's time your > bosses buy you a new Windows Mobile 2003 Second Edition-powered device > so you can actually support these people! > > -- > Larry Wahlers > Concordia Technologies > The Lutheran Church - Missouri Synod > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of > > Erick Thompson > > Sent: Monday, March 14, 2005 2:01 PM > > To: Exchange Discussions > > Subject: Testing ActiveSync > > > > My users are not able to sync their handhelds using ActiveSync, but > > as I don't have a handheld device, it's hard to test. Does > anyone know of a > > way to test ActiveSync with a mobile device? > > > > Thanks, > > Erick > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > > To subscribe: > http://e-newsletters.internet.com/discussionlists.html/ > > To unsubscribe send a blank email to > > [EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > To unsubscribe via postal mail, please contact us at: > > Jupitermedia Corp. > > Attn: Discussion List Management > > 475 Park Avenue South > > New York, NY 10016 > > > > Please include the email address which you have been contacted with. > > > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
