Well, I guess that would kind of explain it, but not really.  If it
was a Rec. Policy doing this, you wouldn't think it would be
random...you would think it would be an all or nothing thing.

I have one SMTP address defined of  "@company.com" and the default
X400 address.  To try and overcome this, I am going to explicitly
define both of these SMTP addresses.  Let me know if these are
correctly formatted:

SMTP: @company.com (= logon [EMAIL PROTECTED])
smtp:  [EMAIL PROTECTED] (should = [EMAIL PROTECTED])
X400:  Default X400 address.

Jim Blunt


On Mon, Apr 14, 2008 at 7:44 PM, Knoch Jr., James W
<[EMAIL PROTECTED]> wrote:
> How are your Recipient Policies configured?  If you have them defined
>  correctly, try changing the priority of the recipient policies and then
>  change them back.  Recipient policies can be a little tricky sometimes
>  and not do what you expect them to.
>
>
>
>  -----Original Message-----
>  From: [EMAIL PROTECTED]
>  [mailto:[EMAIL PROTECTED] On Behalf Of Jim
>  Blunt
>  Sent: Monday, April 14, 2008 5:46 PM
>  To: Exchange Discussions
>  Subject: SMTP Addresses Disappearing
>
>  Environment:
>      Servers are all Win2k3, SP1.  They are hosting:
>                Exchange 2003, SP1, native mode
>                AD 2003, native mode
>
>      Workstations are currently a mix of Win2k SP4 and WinXP SP2 and
>  they are all using Outlook 2003
>
>  Issue:
>      Ok...I've never heard of this before and I don't even know where
>  to start.  I did a quick Google search and found nothing that appeared
>  to apply to our situation.  I also did a quick search of the server
>  logs, but didn't see anything that stood out.
>
>  By default, all of our new mailbox-enabled AD accounts have two SMTP
>  addresses (primary and secondary) and an X400 address.  Our older
>  accounts have two SMTP addresses, two X400 addresses and an X500
>  address.
>
>  Somewhere, somehow, something is deleting one of the SMTP addresses.
>  So far, it appears that it is only deleting the secondary SMTP
>  address...but it's completely random from what we can tell.  There is
>  no time period in particular that it happens, nor does it make a
>  distinction between new or old mailboxes.  We might have three
>  addresses disappear in a week and then it might happen again next
>  month and then it might not happen again for three months.
>
>  I have heard of mailboxes being deleted by other admins, e-mail
>  disappearing from mailboxes, users disappearing from the GAL, but
>  never heard of SMTP addresses disappearing from random mailboxes.
>  Does anybody have any suggestions?
>  --
>  Jim Blunt
>  509-591-4426
>  www.drinkperfectwater.com

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