When you grant Full Access rights to the mailbox, it should appear 
automatically for the user.  Looks just like another mailbox, under their own.

Joe Heaton
Enterprise Server Support
CA Department of Fish and Wildlife
1807 13th Street, Suite 201
Sacramento, CA  95811
Desk:  (916) 323-1284

From: [email protected] [mailto:[email protected]] On 
Behalf Of Greg Saunders
Sent: Thursday, May 09, 2013 7:03 AM
To: Heaton, Joseph@Wildlife; [email protected]
Subject: [Exchange] Why oh why does Outlook 2010 and Exchange 2010 always seem 
to have roadblocks anytime I go to do something?

Ok... every time I go to do something with Outlook 2010 and Exchange 2010 when 
it comes to sharing or delegating it seems nothing ever works as one would 
think or at least not intuitively.
In this case I have a manager that has been replaced with a new manager.

We simply wanted the new manager to be able to open the old managers email 
account for historical purposes.
I went in and gave the new manager full access to the account.
I then went into the new manager's outlook and did a file / open / other user's 
and opened up her mailbox.
Awesome... it worked.
Now we want to simply close it in outlook so you right-click on the mailbox and 
choose close and get the following error:

"This group of folders is associated with an e-mail account."
Now you would think it would just close... heck no... you get an error that 
doesn't really lead you to what to do.  I have done some searching and it looks 
like I would have to do some registry changes to close it.

It is so irritating to do what you think would be simple things only to keep 
hitting these little roadblocks.
Obviously I am not an Exchange / Outlook Expert or I would have probably known 
this was going to happen and how to properly set this up or prevent it, but it 
should not be difficult.  Heck... open another user's mailbox... then close the 
dang thing.
Greg

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