I'll chime in - go to Tools > Account Settings and navigate until you get to the Account Settings. The mailbox should be listed under the Advanced tab.
Otherwise, you may simply need to remove the Full Access permission as other posters have said. Otherwise 2, it's been added as another account altogether. File > Account Settings > Account Settings (yes, twice. Gah). Remove the account for the mailbox you don't want. Otherwise 3, go to the pub. From: [email protected] [mailto:[email protected]] On Behalf Of Greg Saunders Sent: 09 May 2013 15:03 To: [email protected] Subject: [Exchange] Why oh why does Outlook 2010 and Exchange 2010 always seem to have roadblocks anytime I go to do something? Ok... every time I go to do something with Outlook 2010 and Exchange 2010 when it comes to sharing or delegating it seems nothing ever works as one would think or at least not intuitively. In this case I have a manager that has been replaced with a new manager. We simply wanted the new manager to be able to open the old managers email account for historical purposes. I went in and gave the new manager full access to the account. I then went into the new manager's outlook and did a file / open / other user's and opened up her mailbox. Awesome... it worked. Now we want to simply close it in outlook so you right-click on the mailbox and choose close and get the following error: "This group of folders is associated with an e-mail account." Now you would think it would just close... heck no... you get an error that doesn't really lead you to what to do. I have done some searching and it looks like I would have to do some registry changes to close it. It is so irritating to do what you think would be simple things only to keep hitting these little roadblocks. Obviously I am not an Exchange / Outlook Expert or I would have probably known this was going to happen and how to properly set this up or prevent it, but it should not be difficult. Heck... open another user's mailbox... then close the dang thing. Greg
