<< When you grant Full Access rights to the mailbox, it should appear
automatically for the user.  Looks just like another mailbox, under their
own. >>

It didn't do this... I had to do the steps I listed to open it.

I was going to do the PST route, but didn't want the hassle as I didn't
expect what I was doing to be an issue.

I know I could also add mailbox to profile... but I went the route I did.

Just didn't expect it to do what it was doing.

Also in the end I need to disable the original users AD account... so a new
question... can the mailbox still be accessed by the new manager if I
disable the old account?  I think it can.


On Thu, May 9, 2013 at 11:02 AM, Heaton, Joseph@Wildlife <
[email protected]> wrote:

>  When you grant Full Access rights to the mailbox, it should appear
> automatically for the user.  Looks just like another mailbox, under their
> own.****
>
> ** **
>
> Joe Heaton****
>
> Enterprise Server Support****
>
> CA Department of Fish and Wildlife****
>
> 1807 13th Street, Suite 201****
>
> Sacramento, CA  95811****
>
> Desk:  (916) 323-1284****
>
> ** **
>
> *From:* [email protected] [mailto:
> [email protected]] *On Behalf Of *Greg Saunders
> *Sent:* Thursday, May 09, 2013 7:03 AM
> *To:* Heaton, Joseph@Wildlife; [email protected]
> *Subject:* [Exchange] Why oh why does Outlook 2010 and Exchange 2010
> always seem to have roadblocks anytime I go to do something?****
>
> ** **
>
> Ok... every time I go to do something with Outlook 2010 and Exchange 2010
> when it comes to sharing or delegating it seems nothing ever works as one
> would think or at least not intuitively.****
>
> In this case I have a manager that has been replaced with a new manager.
>
> We simply wanted the new manager to be able to open the old managers email
> account for historical purposes.****
>
> I went in and gave the new manager full access to the account.****
>
> I then went into the new manager's outlook and did a file / open / other
> user's and opened up her mailbox. ****
>
> Awesome... it worked.****
>
> Now we want to simply close it in outlook so you right-click on the
> mailbox and choose close and get the following error:
>
> "*This group of folders is associated with an e-mail account.*"****
>
> Now you would think it would just close... heck no... you get an error
> that doesn't really lead you to what to do.  I have done some searching and
> it looks like I would have to do some registry changes to close it.
>
> It is so irritating to do what you think would be simple things only to
> keep hitting these little roadblocks.****
>
> Obviously I am not an Exchange / Outlook Expert or I would have probably
> known this was going to happen and how to properly set this up or prevent
> it, but it should not be difficult.  Heck... open another user's mailbox...
> then close the dang thing.****
>
> Greg****
>

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