This is becoming even more fun, looking in the log it seems the installer is looking for the .msp files associated with E2K10 RU4, 5, 6 and 8 (specifically KB2756485, KB2785908, KB2746164, KB2903903).
Trying to install KB2756485 I get "unexpected error while installing this package. The error code is 2771" Curiously, if I run that .MSI with extended and/or verbose logging (/lxv) I get an appcrash, but if I remove them (/le) it runs fine, but without the info I need. Is there a way to simply extract the files without running the installer? Dave > Correct. > > From: [email protected] > [mailto:[email protected]] On Behalf Of Dave Lum > Sent: Wednesday, September 24, 2014 12:30 AM > To: [email protected] > Subject: RE: [Exchange] CAS server removal > > Thanks and yes I think you mentioned it, it's reconstructing this that > will be fun. In theory I should be able to grab the files from the other > servers' backups if I have them from before the upgrade, correct? At that > point I just might as well move the box to SP3, because if I fix it for > one direction I'll fix it for the other, correct?... :) > > Dave > > From: > [email protected]<mailto:[email protected]> > [mailto:[email protected]] On Behalf Of Michael B. Smith > Sent: Tuesday, September 23, 2014 8:39 PM > To: [email protected]<mailto:[email protected]> > Subject: RE: [Exchange] CAS server removal > > It isn't just you. :) > > I bugged this. Several times. It was finally fixed with Exchange 2013 CU3. > > I know that this doesn't help you. > > As I believe I stated in another post, you need the SP, the RU, and the IU > in their original locations. And to remove them in order. > > From: > [email protected]<mailto:[email protected]> > [mailto:[email protected]] On Behalf Of Dave Lum > Sent: Tuesday, September 23, 2014 11:33 PM > To: [email protected]<mailto:[email protected]> > Subject: RE: [Exchange] CAS server removal > > Not surprisingly, trying to remove Exchange 2010 (using elevated command > prompt and setup.com) I get the exact error message (could not remove > product with code4934d1ea-be46-48b1-8847-f1af20e892c1) as when I tried up > upgrade to SP3. Trying to use add/remove gives me an error message telling > me to use setup.com. > > Is it me, or odes Exchange gets really mad when you delete some specific > installation files? > > From: > [email protected]<mailto:[email protected]> > [mailto:[email protected]] On Behalf Of Michael B. Smith > Sent: Tuesday, September 23, 2014 3:10 PM > To: [email protected]<mailto:[email protected]> > Subject: RE: [Exchange] CAS server removal > > That my friend, is an IU. > > You have to remove it first. If you look at the Exchange Setup Log, it can > tell you which IU it's looking for. > > At this point, you may have a mell of a hess to clean up. > > From: > [email protected]<mailto:[email protected]> > [mailto:[email protected]] On Behalf Of Dave Lum > Sent: Tuesday, September 23, 2014 5:50 PM > To: [email protected]<mailto:[email protected]> > Subject: RE: [Exchange] CAS server removal > > Ah. No I don't believe any of those exist > > Going through several attempts to upgrade this CAS server to SP3, at each > step of the way I get stopped due to missing installation files, which > oddly I can't even go from SP2 RU0 to SP2 RU1. > > It consistently dies at "Remove Exchange Files" and "could not remove > product with code4934d1ea-be46-48b1-8847-f1af20e892c1. Fatal error during > installation, Erro code is 1603" > > As near as I can tell, it's because this CAS box is missing files that > Exchange is expecting to see in C:\Windows\Installer. I've copied files > from the other Exchange machines to this one but my thinking is I need the > ones they had before they received SP3 for Exchange... > > Dave > > From: > [email protected]<mailto:[email protected]> > [mailto:[email protected]] On Behalf Of Damien Solodow > Sent: Tuesday, September 23, 2014 11:06 AM > To: [email protected]<mailto:[email protected]> > Subject: RE: [Exchange] CAS server removal > > Interim Update > > DAMIEN SOLODOW > Systems Engineer > 317.447.6033 (office) > 317.447.6014 (fax) > HARRISON COLLEGE > > From: > [email protected]<mailto:[email protected]> > [mailto:[email protected]] On Behalf Of Dave Lum > Sent: Tuesday, September 23, 2014 2:04 PM > To: [email protected]<mailto:[email protected]> > Subject: RE: [Exchange] CAS server removal > > Um....what's an IU? > > From: > [email protected]<mailto:[email protected]> > [mailto:[email protected]] On Behalf Of Michael B. Smith > Sent: Tuesday, September 23, 2014 10:48 AM > To: [email protected]<mailto:[email protected]> > Subject: RE: [Exchange] CAS server removal > > The potential risk is very low, unless you want to put another server of > the same name back in. > > Eventually, you'll need to cleanly remove the server. > > The only potential issue I can think of is based on whether you have an IU > installed. If you do, you'll need to have the media loaded for both the > prior SP and UR. > > From: > [email protected]<mailto:[email protected]> > [mailto:[email protected]] On Behalf Of Dave Lum > Sent: Tuesday, September 23, 2014 1:38 PM > To: [email protected]<mailto:[email protected]> > Subject: [Exchange] CAS server removal > > We change our CAS server and just about everything is flowing fine through > our new CAS server, to the point we're ready to decommission the old one. > We can take the old one offline by disabled in the NIC and email still > flows as expected. > > My next step is to decommission the old CAs server by uninstalling > Exchange. What is the potential risk at this point if Exchange doesn't > cleanly uninstall? I ask because trying to upgrade it to E2K10SP3 errors > with the message "Windows installer: the feature you are trying to use is > on a resource that is unavailable", and then when I address that I get > other errors and as I'm resolving them (keep in mind I am trying to go > from E2K10SP2 RU0 to E2K10 SP3), it seems like I need to install some SP2 > rollups before leaping to SP3, but I get an error just trying to install > SP2 RU1. > > I'm wondering if I will run into these same issues trying to uninstall > Exchange 2010 altogether. > > Dave > > >
