Have you tried this article:
Q274668 XADM: Error Message Occurs When Attempting to Resolve Names
http://support.microsoft.com/support/kb/articles/q274/6/68.asp

>From: "John Q" <[EMAIL PROTECTED]>
>Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]>
>To: "Exchange Discussions" <[EMAIL PROTECTED]>
>Subject: Re: Connecting Outlook 2000 to Xchange 2K
>Date: Tue, 20 Nov 2001 12:49:21 -0700
>
>No I am not able to "check name", That's when I get a "The name could not 
>be
>resolved. The name could not be matched to a name in the address list"
>error.  This is from every client.  I checked the permissions as suggested
>in a q article in reguards to the Everyone group. and did reboot the GC,
>Q257885.
>I can connect using Outlook express, P0P3, and OWA.
>Clients on the same LAN as the exchange server, same subnet.
>
>----- Original Message -----
>From: "Darren York" <[EMAIL PROTECTED]>
>To: "Exchange Discussions" <[EMAIL PROTECTED]>
>Sent: Tuesday, November 20, 2001 10:03 AM
>Subject: Re: Connecting Outlook 2000 to Xchange 2K
>
>
> > Are you able to "check name" when setting up the profile?
> >
> > Are you getting any specific error messages? or does outlook just hang
>when
> > trying to connect?
> >
> > Are the clients on the same LAN as the exchange server?
> >
> >
> > >From: "John Q" <[EMAIL PROTECTED]>
> > >Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]>
> > >To: "Exchange Discussions" <[EMAIL PROTECTED]>
> > >Subject: Re: Connecting Outlook 2000 to Xchange 2K
> > >Date: Tue, 20 Nov 2001 09:49:15 -0700
> > >
> > >Win 2k - SP 2
> > >Exchange 2K - Sp1
> > >Have only tried to connect through OL2K, don't have OL97/98.
> > >No router between Client and Xchange svr.
> > >I can ping the exchnage server from ALL clients via IP & name.
> > >I can access the Exchsrvr via FQDN.  a.k.a - wack-wack
> > >When I say "checked" I mean that the server name is in DNS, both 
>forward
> > >and
> > >reverse lookups, zones.
> > >Using Windows 2K DNS.  Nslookup returns both a IP and name resolution.
> > >  . . . . Now checking technet.
> > >
> > >----- Original Message -----
> > >From: "Monteleone-Haught Matt - Millville" <[EMAIL PROTECTED]>
> > >To: "Exchange Discussions" <[EMAIL PROTECTED]>
> > >Sent: Tuesday, November 20, 2001 9:21 AM
> > >Subject: RE: Connecting Outlook 2000 to Xchange 2K
> > >
> > >
> > > > When you say you "checked DNS, WINS".  Does that infer that you have
> > >tried
> > > > basic connectivity test on the client machines?  Can you ping the
> > >Exchsrvr
> > > > via its FQDN and NetBIOS names?  Is there a router in between the
> > > > problematic clients and the Exchsrvr?   You say OL2000, does this 
>mean
> > >that
> > > > OL97/98 clients aren't having problems?  What version of Exchange?
>SP?
> > >How
> > > > about the version of NT?  SP?  We need more details......!
> > > >
> > > > For Mapi & Outlook Whitepapers try www.microsoft.comt/technet do a
> > >boleen
> > > > search for Outlook & Whitepaper.  You should get quite a few hits.
> > > >
> > > > >>>-----Original Message-----
> > > > >>>From: John Q [mailto:[EMAIL PROTECTED]]
> > > > >>>Sent: Monday, November 19, 2001 12:45 PM
> > > > >>>To: Exchange Discussions
> > > > >>>Subject: Re: Connecting Outlook 2000 to Xchange 2K
> > > > >>>
> > > > >>>
> > > > >>>Can someone please direct me to a good White paper on MAPI
> > > > >>>and Outlook 2K. I can not get Outlook to connect to my
> > > > >>>exchange server. Checked DNS, WINS, and can connect through
> > > > >>>OWA nd POP3, but not Outlook.
> > > > >>>
> > > > >>>
> > > > >>>Thnaks,
> > > > >>>-Jason
> > > > >>>
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